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The history of Elmbridge CAN since it started in 2015. Elmbridge CAN - our history Since forming in 2016, Elmbridge CAN has grown in strength and size, currently supporting over 330 families who have fled conflict or persecution. “It was a response to what was happening in Syria,” Elmbridge CAN co-director Jeannie Tweedie explains. “We connected through social media initially and then a group of us met up in a pub to work out what we could do. The first significant thing we did was organise a meeting in collaboration with the local authority and invited various stakeholders along.” The council agreed to take part in the Syrian Resettlement Scheme, so the most urgent work Elmbridge CAN undertook was finding hosts for refugees. In 2017, the first family arrived in Elmbridge. Housed in Oxshott without a car, an environment culturally very different to Syria, the local community rallied around. Today, some of those children from that family are young adults, studying at university. “What is amazing is when you see a family or individual transform their lives,” Jeannie reflects. “We support them and walk beside them if they want us to, but it is they who do it.” The early priorities of the organisation involved getting houses ready for new arrivals; often laborious work sourcing furniture. Gradually more families arrived and, by 2018 when Elmbridge CAN registered as a charity, roughly 30 Syrians had been resettled alongside other nationalities. Among them was Nurettin, a Turkish asylum seeker, who rebuilt his life in the IT industry where his expertise lay prior to fleeing his country. He has since become a trustee of the charity. “What every arrival has in common is that they have lost their home, their familiarity, their security and the feeling of belonging somewhere,” Jeannie adds. “There is a cultural adjustment to deal with. It’s hugely variable, but they all have that loss in common.” So, creating an infrastructure became a key part of Elmbridge CAN’s work. An English class was launched, recruiting volunteers who got busy helping with one-to-one English lessons, supporting children’s learning and helping people find jobs. Over 40 hours of tutoring and homework help are delivered each week. When Ayram left Syria at the age of seven she joined 100,000 others fleeing persecution at a refugee camp in Jordan. Eleven years later she is studying Law at the University of Surrey. Elmbridge CAN has thrived through its adaptability. In August 2021, the fall of Afghanistan meant that - almost overnight - approximately 200 Afghans arrived locally. Each had been part of a deeply traumatic evacuation. They were placed in hotel accommodation in Thames Ditton. “We stepped up, as did the local community, many of whom joined us as volunteers,” Jeannie recalls. “We organised clothing and toy deliveries. We set up whole family ESOL classes in the hotel, as it took around a term for school places to be found for the children. We held Eid parties and started a sewing group for the women. “We have a volunteer called Tim who is our bike guy. He mends bikes when people donate them and they are incredibly useful for people. It really makes a difference. We’ve had women who’ve had the opportunity to learn how to ride a bike for the first time.” Elmbridge CAN took on further responsibilities when the council-employed support worker left, meaning statutory support for the Syrians now came under the umbrella of the organisation. With that, and funding from Walton Charity for an administrator, Elmbridge CAN was able to employ its first staff. In February 2022, the invasion of Ukraine forced many Ukrainians to flee. The local community welcomed over 600 displaced Ukrainians, mainly women and children. Elmbridge CAN volunteers organised weekly welcome hubs and the local council issued a contract for the charity to employ two Ukrainian-speaking integration workers. “They got busy with re-matching people who needed new hosts,” Jeannie recalls. “We had to put together an infrastructure capable of moving an organisation from being one that supported 30 families, to one that currently supports over 350.” The charity set up two community English classes in different locations. Together with its hubs, and one-to-one volunteer placements, they meet the needs of displaced families. For some individuals, the charity provides a high-needs case service led by experienced integration workers. Other people may simply need practical support. “One little girl had the biggest smile on her face after we gave her an electronic keyboard,” says Jeannie. “We have a common humanity around the world for our children. Many families have come here because of their children. We work not just with those who have come through resettlement schemes, but those who have had to come through the asylum route. Our aim remains the same as when we started: to welcome.” The next step is to secure the organisation’s future in a changing world. “We’ve had to be quite reactive in the past and there’s always that uncertainty about the environment we are in,” Jeannie concludes. “We have built something important and we want to make that sustainable. We’ve had growth without planning it so we can grow further with planning, but we need it to be properly resourced. It’s about bringing the community together.”

Contact Elmbridge CAN by email or fill in this form. Contact us Sign up to receive our newsletter or contact us if you have a specific enquiry. We’d love to hear from you! Sign up to our newsletter Contact us First name* Last name Email* Message Submit Other ways to contact Elmbridge CAN Email: contact@elmbridgecan.org.uk Write to us : PO Box 112, East Molesey, KT8 8EN. You can also find us on:

Information about housing for displaced people in Elmbridge Housing Elmbridge CAN can't provide housing but we can advise you on your options and we can sometimes help you look for accommodation in the private rent sector. For Ukrainians, we can try to 'rematch' you with a new host. Read on for more information. Please note that most of the information below is relevant only if you have permission to remain in the UK. For information about the asylum system in the UK including financial support see Right to Remain . Can I get my own accommodation from the council? Social housing in the UK is in very short supply, especially for larger households, and particularly in Elmbridge as it is an expensive area and there is a shortage of housing. There are very long waiting lists for social housing. If you are in danger of homelessness and are in a priority group where the council has a duty to help you, then they may be able to support you with emergency accommodation. This may be in a bed and breakfast and it may be outside of Elmbridge. You can find out more information including how to apply for social housing on the council’s website here Elmbridge Borough Council - Housing . How can I get my own accommodation? Whether you have children or not, your Universal Credit benefit can include help with rental costs, also known as Housing Benefit. The Housing Benefit allowance was increased in Elmbridge in April 2024. You can check out the local Housing Benefit allowance here . Depending on your circumstances, Elmbridge Borough Council may also be able to help you with finding rental accommodation. See Find a place to live . You can also look at websites like Rightmove for a property to rent. Being in employment can sometimes help with securing accommodation. Finding housing can be hard. It is important to be persistent and not lose hope. Our charity doesn't offer a property search service but if you are homeless or vulnerably housed, Rentstart is a local charity which has a very useful guide to renting privately on low incomes. Rentstart primarily helps people who are not on the council’s priority list, such as single adults without children. In the UK, many younger single people, or couples, form a group with friends to rent accommodation together. See also these useful guides for Ukrainians on how to rent property in the UK in Ukrainian and Russian . Discretionary housing payments available for housing are occasionally available from Elmbridge Council: Discretionary Housing Payment (DHP) . For Ukrainians under the Homes for Ukraine Scheme: how can I change my host? We are working closely with Elmbridge Council to help ensure that re-matches can be arranged where there is a priority need for this, for example if there is a medical need or if there is an irreversible breakdown in relationships. Please get in touch with us if you think this might apply to you, by emailing contact@elmbridgecan.org.uk or coming to one of our hubs (see our What’s on page ). There may also be ways that we can help you resolve differences with your original host family.

Our small staff team supports and underpins the work of our volunteers. Our team Our volunteers are - and always have been - the lifeblood of our organisation. We rely heavily on our team of nearly 100 talented volunteers, who come from all walks of life and bring diverse skills and experience. Since 2022 we have built a small staff team (currently 8 members of staff - approximately 5 FTE - led by our two co-directors) to support and underpin the work of our volunteers, most of whom work part-time. They are guided by a strong and committed trustee board.

Useful information and tools to help you get informed on the issues or take action.    Get informed To stay up-to-date on our activities you can read our recent newsletters on our Latest news page and sign up to receive future newsletters here . You can also follow us on Facebook and Instagram (links at the bottom of the page). This page contains useful information and tools to help you get informed on the broader issues. National organisations Although we are a local organisation, forcibly displaced people coming to Elmbridge are of course affected by the wider issues on both a national and international scale. It helps to be informed. We recommend you check out Refugee Action or the Refugee Council , where you can find a wealth of information, including useful explainers , for example, the truth about asylum or the real facts about refugees . The sites are packed with relevant facts, statistics and stories. Alternatively, visit Citizens UK Campaigns or simply write to your local MP . Films and documentaries There are lots of great films available to help you become better informed. Here’s a few to get you started. Human Flow - 2017 Why do we have so much migration coming our way? If you want a big picture perspective, this is the one. Filmed across 23 countries by international artist and filmmaker Ai Weiwei, this film studies the global issue of migration with a completely apolitical approach. Rather, it aims to show the human side of the phenomenon, putting a face to the huge numbers of people following migration routes every year. Available to watch on Amazon Prime. Here’s the trailer . For Sama - 2019, BAFTA winner, Oscar-nominated for best documentary An intimate and visceral documentary, this multi-award-winning film is a journey though motherhood during the bombings of the Syrian civil war. Waad al-Kateab's first feature documentary is a story of love, resilience and hope, framed by suffering and harsh dilemmas. Available to watch on Channel 4 Another News Story - 2019 Directed by Verity Wislowki, shot across nine countries from Greece to Germany, the film goes behind the scenes of the news crews reporting the refugee story at the height of the European crisis. It takes the viewer to the other side of the camera and inspires us to re-evaluate our relationship with the global media and how we consume news. Available to watch on Amazon Prime . Read and share Gray Bees by Andrey Kurkov, a famous Ukrainian novelist who dramatises the conflict raging in his country with his trademark wry humour, through the adventures of a beekeeper. Sea Prayer by Khaled Hosseini (author of The Kite Runner). Based on a Syrian father’s reflections, while watching his sleeping son, as they await the perilous journey across the Mediterranean. Author proceeds are donated to UNHCR. Shatila Stories published by Peirene who commissioned nine refugees to tell their ‘Shatila Stories’. The result is a piece of collaborative fiction unlike any other. Read if you want to understand the chaos of the Middle East, or just to enjoy a beautiful love story. No Friend but the Mountains by Behrouz Boochani, a Kurdish journalist who was illegally detained on Manus Island and laboriously typed his story on a mobile phone. Translated from Farsi. In the Wars by Dr Waheed Arian. Feel inspired by this incredible Afghan doctor's story. Hope Not Fear by Hassan Akkad, about his harrowing experience leaving Syria and the kindness he experienced in the UK, which helped him get back on his feet and rebuild his life. Would you like to receive occasional updates on our work? Sign up to receive our newsletter .

Finding affordable suitable accommodation is one of the biggest challenges faced by displaced people in Elmbridge. Rent your property Finding affordable, suitable accommodation is one of the biggest challenges faced by displaced people in Elmbridge. Many families are keen to stay in the area, especially if they have children settled in local schools. Lots of the people we support have already experienced considerable upheaval. The property market is tough: rents are expensive and landlords are often reluctant to accept tenants who rely on Universal Credit. Yet for landlords who can be a bit flexible, this is one of the biggest ways you can help and extend a lifeline to people experiencing the most desperate time of their lives. Is my property suitable for a displaced family? It may be if it meets these criteria: a self-contained dwelling with 1 bedroom or more in a reasonable condition available for at least 12 months, preferably longer in or near Elmbridge, ideally with good access to public transport and local amenities such as shops and schools. at a rent which is affordable and sustainable (i.e. close to the Local Housing Allowance rate ) as with any other tenancy, all relevant certification must be in place - gas safety (where relevant), electrical safety and an energy performance rating of “E” or above. If you are interested in renting a property to a displaced household, we recommend that you get in touch with Elmbridge Borough Council’s housing team, either by email on housingpolicy@elmbridge.gov.uk or telephone on 01372 474632. If you would like an informal chat with one of us first, please get in touch on contact@elmbridgecan.org.uk . While we do not offer a property search service or get directly involved in setting up tenancies, we can support clients as needed with various other aspects of the tenancy such as sourcing furniture and equipment, moving costs and setting up accounts for utilities. See also Elmbridge Borough Council’s information on the Afghan Locally Employed Staff Relocation Scheme , including details of the kind of properties needed to resettle households under this scheme and the support offered to landlords. If you think you might be interested in hosting a Ukrainian family or individual in your own home or a self-contained property you own, see our Become a host page for more information on what’s involved and the support available. Spread the word Even if you don't have a home to rent you can still help by sharing the need with friends and neighbours, by signing up for our newsletter to hear about future needs and appeals, or by following us on social media and sharing our posts. Thanks to everyone once again for your generosity, support, and for making our new beginning in this beautiful place so much easier. Natalia

We have created a full guide for you to understand the different transport options in Elmbridge. Transport The public transport network of trains and buses can be confusing for new arrivals to Elmbridge. We have created a full guide for you to understand the different options and help you get around the local area: Public transport information sheet Homes for Ukraine (H4U) temporary bus pass scheme Surrey County Council has worked with bus companies in Surrey to set up this scheme. It offers those who arrived on the H4U scheme a free bus pass for 6 months for travel on their most used bus route. Participating companies include Stagecoach, Compass, Metrobus, Falcon, White Bus and Reptons. Find out more details and how to apply here . Driving in the UK Can I use my driving licence issued by my home country? This government webpage has a tool you can use to see if you can drive in Great Britain (England, Scotland and Wales) on your licence issued by another country. In most cases, you can drive any type of small vehicle (for example cars or motorcycles) listed on your licence for 12 months from when you first arrived in Great Britain. However, Ukrainians (who entered on a Ukraine visa scheme) can continue driving here for three years from arrival. After the end of this period, you will need to either exchange your licence for a UK licence or pass theory and practical tests to acquire a UK licence. Visit this page to find out how to do this. Can I drive my car that I brought with me from another country? Generally you will be allowed to drive your car for up to six months. After that time you must “import” your vehicle which involves registering and taxing it. See this government webpage for more detail on the process. How can I get a UK driving licence? You will need to follow these steps in order to get a UK driving licence. This includes applying for a provisional licence, and passing both a theory test and a practical test. Elmbridge CAN runs driving theory lessons, visit our What’s On page to find out more. We recommend these books to help you pass the theory test: The Official DVSA Highway Code The Official DVSA Guide to Driving There are also various apps which can help, such as the Official DVSA theory test kit. You can buy and download this using these links: App for iOS / Apple App for Android eLearning platform (to use on a tablet, computer or mobile device) Once you are learning to drive, there are videos on YouTube which can help you, such as these: DGN Driving Drive London How expensive is it to run a car? The AA (Automobile Association) has published some useful guidance on the cost of running a car, here . In addition to the cost of buying and maintaining the car, and the cost of fuel, there are various other costs to consider - including tax, insurance and MOT (annual safety check), all of which are mandatory in the UK. Oxshott Care This local charity arranges lifts for Oxshott residents to medical appointments. They may be able to help with lifts to other important appointments, and with shopping and picking up prescriptions. See their website for more details or call them on 07950 478329 (phone line open from 9am to 12pm Monday to Friday. You can also leave a message).

Find out more about the work of Elmbridge CAN by signing up for our newsletter. Newsletter sign up We send newsletters by email roughly every quarter, to update our supporters on our activities. Occasionally we run an emergency appeal, in which case we would send an additional newsletter focussing on that. You can find all our recent newsletters on our Latest news page . Our pledge to you: We won't bombard you with emails We will keep your data safe and secure We won't share your data without permission You can opt out at any time Newsletter sign up First name* Last name* Email* Subscribe You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by emailing contact@elmbridgecan.org.uk . We use Mailchimp as our marketing platform and by clicking the subscribe button, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy policy here . Subject to the above, we will never share your data with third parties unless we have your permission or are required by law to do so. For more detail on how we use your data see our privacy policy .