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Building a life in a new country can be challenging. We provide practical information, such as how to register with your local doctor, as well as other support which you or your family members might need. Health and wellbeing We recognise that building a life in a new country can be challenging. On this page you can find practical information, such as how to register with your local doctor, as well as other support which you or your family members might need. There are also some self-help resources which you may find useful. Doctors Dentist Pharmacy Mental health Help yourself Young people Therapy options Doctors Contact your doctor (GP) in the first instance for all medical issues. They will decide if you need to see a specialist and refer you for an appointment. In the UK you must register with your local NHS GP (National Health Service General Practitioner) practice as soon as possible. Do not wait until you are ill. Find your nearest doctor . If you are new to using the NHS (free National Health Service), start with this short guide: English version , Dari version *If you are an asylum seeker, with an active application or appeal, you are eligible and will need an HC2 card to access free care. This guide will help you understand our NHS services and entitlements for migrants. Back to top Dentist Dental health is important too. There is a shortage of free NHS dentists, so you should get on the waiting list for your local NHS dentist as soon as you can. Back to top Pharmacy In some cases, a pharmacist can help you. If you have common infections such as a sore throat, earache or infected insect bite, you can go to your local pharmacy and speak to the pharmacist for advice and medication. Alternatively you can call 111, which is a NHS service which will direct you to the best place to get help for your symptoms. Check here to see if your pharmacist can help. Back to top Mental health Problems sleeping, poor memory, lack of focus, anger, helplessness, low energy and flashbacks are some normal reactions to trauma. Know that you are not alone if you experience these. Contact your doctor for help. The first thing to do is make an appointment to see your GP. If you are feeling overwhelmed or suicidal or need to speak to someone immediately, there are people who can help. See below organisations offering 24/7 help, including some specifically for young people. Get help now Childline 24-hour confidential support up to age 19 PAPYRUS (9am-midnight) for young people under the age of 35 who are experiencing thoughts of suicide Back to top Help yourself Understanding trauma can really help - everyone responds in different ways. Here are some publications which may help: Reactions to Trauma and How Trauma Can Affect You . Here are the same documents translated into Ukrainian and Russian: - Реакція на травматичний досвід - Як на вас може впливати травматичний досвід - Реакции на травму - Как на вас может влиять травматический опыт . Learn some practical tools to help feel better: Learn how to stop PTSD Nightmares with Dr Justin Havens https://www.youtube.com/watch?v=lv38dzpcxfA Also available in Arabic: تعلمْ كيفيةَ إيقافِ كوابيسِ اضطرابِ ما بعدَ الصدمةِ مع د.جاستن هيفينز and Ukrainian: Дізнайтеся, як зупинити кошмари посттравматичного стресового розладу здоктором Джастіном Хейвенсом YouTube Video -Coping with scary and distressing memories | UK Trauma Council Back to top Resources for young people and adults The UK Trauma Council has lots of useful information in different languages which may help. You can also watch their video . Trauma from war and conflict: what’s difficult and what helps? This is a useful document, written by and for young people, which explains the symptoms experienced after war and trauma and also what may help. Practical tools for young people Here’s a list of free apps especially for young people which may be of use: https://www.good-thinking.uk/free-apps-for/apps-young-people . Find out more about free activities locally - visit our What’s on page for some ideas. Back to top Therapy options In the UK it's generally accepted that most people can benefit from professional therapy at some point in their life. Here are some useful links and services. Some are free or offer a discount for displaced people. Refer yourself to free NHS Talking Therapy - CBT online, counsellors 1-2-1 face to face or zoom usually 6-8 sessions. Waterloo Community Counselling - based in London but also on Zoom and FREE for refugees and asylum seekers. Trauma Response Network - if you feel ready to address some past trauma, they offer EMDR therapy which can be very effective. Therapy is only offered in English with up to eight sessions online. The Counselling Partnership - is an independent local community charity, based in Walton. The Kingston Women’s Centre - offers women-only counselling. Ask Hanna offers counselling and wellbeing support in Ukrainian. Surrey County Council has provided a FREE membership for Ukrainians. Please email contact@elmbridgecan.org.uk for details. It’s Complicated - offers Ukrainian speaking therapists and counselling, in person and online. You can also find a private therapist. All qualified therapists should be in this Counselling Directory . Here’s a full list of support services on offer in the county of Surrey. Still not sure about therapy? This short video may help: Absolutely Not - and other thoughts you might have about mental health support . Back to top

Olena and Tetiana: stories of hosting Ukrainians in Elmbridge Tetiana's and Olena's story ‘I have learnt how fortunate I am,’ Diane insists. ‘When I think something in life is a bit of a nuisance, I think “How dare I”. I have enjoyed everything about having them here.’ ‘We can’t imagine what they have been through,’ says Bob. ‘I love the fact that so much is happening all around us,’ Cathy adds. ‘We’ve gained far more than we’ve lost.’ Hosting Ukrainian families in the community here in Elmbridge has been a profound experience for those who have done it. Opening up a home and welcoming others into the family takes courage but it is also a hugely rewarding experience. ‘I’d been thinking about it for a while and I was in the lucky position of having space,’ Diane continues. ‘I had followed the war in the news and had been in touch with Elmbridge Council to say I’d be interested in having somebody. I had a phone call one day and I was introduced to these three people.’ These three are Tetiana and her two children, Alex (15) and Daria (11). They lived in Vinnytsia, a city in central Ukraine. When the war broke out on 24 February 2022, Tetiana’s husband stayed behind to join the military. A bomb landed at the military base just three kilometres outside the city on the first day of fighting. ‘It was six o’clock the next morning when we left,’ Alex recalls. ‘We travelled to Chernivtsi, which is a city near the Romanian border. I was the guy with the map and I had to lead two cars. I was sharing the map reading with Nikita, we’d do four hours each at a time. I was trying to figure out where to go. Across the border we found a city about 50 kilometres away.’ Nikita is a year older than Alex. He has a younger brother, Mike, who is eight, and they travelled in convoy with mum Olena, who owns a travel agency with Tetiana back in Vinnytsia. The two families are close but nothing could have prepared them for the epic journey across Europe which lasted over two months. Taking in Romania, Hungary, Czech Republic, Slovakia, Germany, Belgium and France they travelled over 3000km to reach the safety of these shores. ‘We never thought about coming to England at first,’ Alex explains. ‘I’ve always wanted to study abroad, I learnt English when I was four, then I started to learn French. I never thought about coming to the UK because it’s so hard to get a visa. I tried to learn some Czech on the way here but I didn’t really like it so I said to Mum, “Let’s go to America”. She said, “How are we going to go to America with this car?” Then Mum found on a Facebook group the Homes for Ukraine programme in the UK and we applied for that.’ Diane’s son and two daughters live locally and have been very supportive. She is a former primary school headteacher who retired from her most recent role as a director of a counselling charity and had lived alone in Weybridge for the past six years when she opened her doors to Tetiana’s family. ‘My family consider you part of our family,’ Diane says, as the five of them sit around the garden table reflecting on the events of the past year. ‘We all knew at the beginning that certain things might go wrong but nothing was insoluble and we always talk things through, we’ve become like a close family. Tetiania’s children attend school locally and feel secure and safe in their new environment. ‘Everything is good here,’ says Daria. ‘I love Di because she’s so happy every day and is always joking. Rose is a lovely dog too.’ A mile away in Oatlands, Cathy and Bob have two dogs at their home – Maisie and Lola - and the bustle of more footsteps through the door when Olena, Nikita and Mike arrived in September 2022 has been one of the many positives of this extended family. Cathy is also a recently retired primary school headteacher while Bob is still busy combining work as a part-time lecturer, local councillor and amateur cricketer. ‘After working 24/7 for 40-odd years, I like the fact that people are coming and going all the time,’ Cathy says. ‘We get on really well. When you live with people occasionally some things annoy you but not a lot, to be honest. The better you get to know people the better you can work things out. We eat separately but occasionally at weekends we’ll get a takeaway together or cook together. We love the way our two daughters have embraced the whole thing and there are times when we all go to family events together which is great. ‘We have arrangements in the house to allow independence and inter-dependence. You have to be flexible. Historically we’ve always opened our doors to people. I have two nieces from the United States who both have lived with us for a time, so we’re quite used to that sort of thing. You’ve got to not mind about sharing your house as a home for someone else, and we don’t mind that at all. You become a household that understands how you all work together and that develops over time. And the best thing is Olena’s cheesecake, she makes the best cheesecake ever!’ ‘The dogs love having more people around,’ Bob adds. ‘Olena and the boys tend to fit in with what we do. We have little rules about the house to stop things like eight-year-olds traipsing through the house with muddy shoes from the garden, but that’s part of life! I have taken both boys to an Arsenal match and we’ve also been to see their school performances. Early on I asked Mike what his teacher was like and he said, “So, so!” I don’t think he’d have learnt that turn of phrase in the Ukraine.’ ‘They help our boys with their homework sometimes which is great,’ Olena reveals. ‘I love this family and it’s an amazing place to live. For Nikita, who is older, it was difficult to settle at first but Mike doesn’t want to go back to the Ukraine, he loves it here. He does football, tennis, gymnastics, everything. We are lucky with this family as our life depends on the environment here in this home.’ Olena and Tetiana are embarking on new careers too. After leaving the travel business behind they are taking their first steps into landscape gardening after initially working at their hosts’ gardens and then expanding to the neighbours. ‘I know a lady in Ukraine who is a biologist and I got in touch with her and she helped me out about how to look after plants, treat diseases and make sure they are healthy,’ Olena explains. ‘I have 20 clients here now, and there are nearly ten of us working together.’ ‘It is difficult to plan but maybe our dream could be a landscape design company in the future,’ adds Tetiana. ‘That is the challenge, how can we make our life comfortable?’ Contributing to the community is important for Olena and Tetiana. They left a wholesome life behind and want to embrace the new world as much as possible. ‘When we came here I put my heart into it to make it an interesting trip,’ Tetiana continues. ‘It would have been very difficult to think about the bigger problem of the war in Ukraine. Sometimes I can’t understand what has happened to us and what will happen in the future and when I think about this it’s very bad for my mental health. So I think about what we have here, with Di and other very nice people nearby, my children studying in school, and a lovely garden for us, a safe place where there are no rockets flying over us.’ The war is, inevitably, a constant presence in their lives, with Nikita and Alex paying particular attention to what is happening back home. ‘I have to follow it, my Dad is in the military so I get to know all the news,’ Alex explains. ‘Dad has been in dangerous situations. He has been near the frontline at times. Then Dad started to do a role involving more paperwork so he got moved to headquarters, but he still travels to the frontline at times.’ Out of the most terrible circumstances these two families have formed a lifelong bond with their hosts in the UK. And for the hosts, this has been a fulfilling opportunity to share something incredibly precious: a home. ‘When you ask about living in the same environment, it has to be our house together - all five of us’, Cathy points out. ‘It can’t be “Our house – Bob and I – and you three are living in it”, that wouldn’t work.’ Olena and her boys will always appreciate that. And just a mile down the road, Tetiana is equally thankful that Diane has come into their lives. ‘Di has opened not just her house but also her heart and we thank her so much for that.’

The history of Elmbridge CAN since it started in 2015. Elmbridge CAN - our history Since forming in 2016, Elmbridge CAN has grown in strength and size, currently supporting over 330 families who have fled conflict or persecution. “It was a response to what was happening in Syria,” Elmbridge CAN co-director Jeannie Tweedie explains. “We connected through social media initially and then a group of us met up in a pub to work out what we could do. The first significant thing we did was organise a meeting in collaboration with the local authority and invited various stakeholders along.” The council agreed to take part in the Syrian Resettlement Scheme, so the most urgent work Elmbridge CAN undertook was finding hosts for refugees. In 2017, the first family arrived in Elmbridge. Housed in Oxshott without a car, an environment culturally very different to Syria, the local community rallied around. Today, some of those children from that family are young adults, studying at university. “What is amazing is when you see a family or individual transform their lives,” Jeannie reflects. “We support them and walk beside them if they want us to, but it is they who do it.” The early priorities of the organisation involved getting houses ready for new arrivals; often laborious work sourcing furniture. Gradually more families arrived and, by 2018 when Elmbridge CAN registered as a charity, roughly 30 Syrians had been resettled alongside other nationalities. Among them was Nurettin, a Turkish asylum seeker, who rebuilt his life in the IT industry where his expertise lay prior to fleeing his country. He has since become a trustee of the charity. “What every arrival has in common is that they have lost their home, their familiarity, their security and the feeling of belonging somewhere,” Jeannie adds. “There is a cultural adjustment to deal with. It’s hugely variable, but they all have that loss in common.” So, creating an infrastructure became a key part of Elmbridge CAN’s work. An English class was launched, recruiting volunteers who got busy helping with one-to-one English lessons, supporting children’s learning and helping people find jobs. Over 40 hours of tutoring and homework help are delivered each week. When Ayram left Syria at the age of seven she joined 100,000 others fleeing persecution at a refugee camp in Jordan. Eleven years later she is studying Law at the University of Surrey. Elmbridge CAN has thrived through its adaptability. In August 2021, the fall of Afghanistan meant that - almost overnight - approximately 200 Afghans arrived locally. Each had been part of a deeply traumatic evacuation. They were placed in hotel accommodation in Thames Ditton. “We stepped up, as did the local community, many of whom joined us as volunteers,” Jeannie recalls. “We organised clothing and toy deliveries. We set up whole family ESOL classes in the hotel, as it took around a term for school places to be found for the children. We held Eid parties and started a sewing group for the women. “We have a volunteer called Tim who is our bike guy. He mends bikes when people donate them and they are incredibly useful for people. It really makes a difference. We’ve had women who’ve had the opportunity to learn how to ride a bike for the first time.” Elmbridge CAN took on further responsibilities when the council-employed support worker left, meaning statutory support for the Syrians now came under the umbrella of the organisation. With that, and funding from Walton Charity for an administrator, Elmbridge CAN was able to employ its first staff. In February 2022, the invasion of Ukraine forced many Ukrainians to flee. The local community welcomed over 600 displaced Ukrainians, mainly women and children. Elmbridge CAN volunteers organised weekly welcome hubs and the local council issued a contract for the charity to employ two Ukrainian-speaking integration workers. “They got busy with re-matching people who needed new hosts,” Jeannie recalls. “We had to put together an infrastructure capable of moving an organisation from being one that supported 30 families, to one that currently supports over 350.” The charity set up two community English classes in different locations. Together with its hubs, and one-to-one volunteer placements, they meet the needs of displaced families. For some individuals, the charity provides a high-needs case service led by experienced integration workers. Other people may simply need practical support. “One little girl had the biggest smile on her face after we gave her an electronic keyboard,” says Jeannie. “We have a common humanity around the world for our children. Many families have come here because of their children. We work not just with those who have come through resettlement schemes, but those who have had to come through the asylum route. Our aim remains the same as when we started: to welcome.” The next step is to secure the organisation’s future in a changing world. “We’ve had to be quite reactive in the past and there’s always that uncertainty about the environment we are in,” Jeannie concludes. “We have built something important and we want to make that sustainable. We’ve had growth without planning it so we can grow further with planning, but we need it to be properly resourced. It’s about bringing the community together.”

Useful information and tools to help you get informed on the issues or take action.    Get informed To stay up-to-date on our activities you can read our recent newsletters on our Latest news page and sign up to receive future newsletters here . You can also follow us on Facebook and Instagram (links at the bottom of the page). This page contains useful information and tools to help you get informed on the broader issues. National organisations Although we are a local organisation, forcibly displaced people coming to Elmbridge are of course affected by the wider issues on both a national and international scale. It helps to be informed. We recommend you check out Refugee Action or the Refugee Council , where you can find a wealth of information, including useful explainers , for example, the truth about asylum or the real facts about refugees . The sites are packed with relevant facts, statistics and stories. Alternatively, visit Citizens UK Campaigns or simply write to your local MP . Films and documentaries There are lots of great films available to help you become better informed. Here’s a few to get you started. Human Flow - 2017 Why do we have so much migration coming our way? If you want a big picture perspective, this is the one. Filmed across 23 countries by international artist and filmmaker Ai Weiwei, this film studies the global issue of migration with a completely apolitical approach. Rather, it aims to show the human side of the phenomenon, putting a face to the huge numbers of people following migration routes every year. Available to watch on Amazon Prime. Here’s the trailer . For Sama - 2019, BAFTA winner, Oscar-nominated for best documentary An intimate and visceral documentary, this multi-award-winning film is a journey though motherhood during the bombings of the Syrian civil war. Waad al-Kateab's first feature documentary is a story of love, resilience and hope, framed by suffering and harsh dilemmas. Available to watch on Channel 4 Another News Story - 2019 Directed by Verity Wislowki, shot across nine countries from Greece to Germany, the film goes behind the scenes of the news crews reporting the refugee story at the height of the European crisis. It takes the viewer to the other side of the camera and inspires us to re-evaluate our relationship with the global media and how we consume news. Available to watch on Amazon Prime . Read and share Gray Bees by Andrey Kurkov, a famous Ukrainian novelist who dramatises the conflict raging in his country with his trademark wry humour, through the adventures of a beekeeper. Sea Prayer by Khaled Hosseini (author of The Kite Runner). Based on a Syrian father’s reflections, while watching his sleeping son, as they await the perilous journey across the Mediterranean. Author proceeds are donated to UNHCR. Shatila Stories published by Peirene who commissioned nine refugees to tell their ‘Shatila Stories’. The result is a piece of collaborative fiction unlike any other. Read if you want to understand the chaos of the Middle East, or just to enjoy a beautiful love story. No Friend but the Mountains by Behrouz Boochani, a Kurdish journalist who was illegally detained on Manus Island and laboriously typed his story on a mobile phone. Translated from Farsi. England - Poems From A School has some incredibly moving short poems about the refugee experience, including the one that went viral on Facebook. In the Wars by Dr Waheed Arian. Feel inspired by this incredible Afghan doctor's story. Hope Not Fear by Hassan Akkad, about his harrowing experience leaving Syria and the kindness he experienced in the UK, which helped him get back on his feet and rebuild his life. Would you like to receive occasional updates on our work? Sign up to receive our newsletter .

From arriving in the UK with next to nothing, to establishing a successful business. Read how three Ukrainian women have joined forces and rebuilt their lives in Elmbridge Ukrainian sunflowers It was mid-June and there were just a handful of days before the Wimbledon tennis championships began at the All England Club. At a house just around the corner from the famous old venue a race against the clock had begun, as the Sunflowers gardening team set about transforming a front and back garden. “We only had a few days to get it done before they closed the roads for the tournament so we knew the project had no chance to fail,” Alyona recalls. “It was challenging as there was a lot of concrete to dig up in the garden but we did it in time. It was quite funny, too, as the neighbours walked past and watched our progress each day. At the end, some of them asked for our number as they were impressed with the job. It was a really interesting project to work on.” Sunflowers was set up by three Ukrainian women, who moved to the UK not long after the Russian invasion in the Spring of 2022. Alyona was working as a project manager in the construction sector of the real estate industry in Kiev when the war broke out. She moved to Surrey with her young family under the government’s Homes for Ukraine programme and soon became involved with Elmbridge CAN. “I used to live in America so settling in a new country has been ok for me,” she explains. “This time I was forced to leave so that was a bit different but the British people, and Elmbridge CAN especially, have offered us an enormous amount of support. I’m super grateful to everyone I’ve met here. When I first arrived here I focussed on volunteering with Elmbridge CAN, helping with paperwork for the other Ukrainians coming over.” She soon met Lena and Tetiana, friends from Vinnytsia in central Ukraine, and it was not long before they were hatching plans to find a way of contributing in their host country. “While working with the people who came here from Ukraine, I was thinking about what we could do and what helps,” Alyona continues. “Working outdoors together doing gardening is good for mental health and it unites us, doing something together. Most of us used to have families with houses back home which had gardens. My Mum lives in a house with a big garden, it is like an allotment, so we had flowers in the front and in the back we grew vegetables. I helped in the garden since I was three years old, so I know how things grow. I love the taste of organic fresh fruit and growing flowers is quite inspiring.” With plenty of green spaces in their new surroundings there appeared to be an opportunity to develop a hobby into something more serious. “I noticed that many British people have gardens to enjoy nature,” Alyona adds. “So I started talking with the girls in the hub and we decided we should do something. We all liked gardens so it was a perfect match for us!” The three women began by working in the gardens of some of the volunteers they had met at Elmbridge CAN. After settling on a name for their fledgling business, the company was registered and marketing began with some adverts on Facebook and a word-of-mouth campaign that quickly grew. Initially, the garden work was restricted to general maintenance and tidying but it was not long before more ambitious projects were undertaken with a full range of landscaping services. “Lena is a designer, so she can do full landscape design for any project,” says Alyona. “Tetiana is good with the accounts and can also work with plants. Sunflowers has spread mainly through word-of-mouth since we completed our first job. We do a high-quality job. Lena would never leave a single leaf on the lawn, she’s a perfectionist! “It’s all year round, too. We do maintenance, planting, irrigation, projects for gardens that you want to transform, we can do everything. We have up to five people on call so the business can manage everything. I see enormous potential with this.” Their work extends beyond horticultural skills. Sunflowers also offers fencing and lighting services to enhance the gardens they work on, with an emphasis on creating harmonious and functional spaces. At the Weybridge Community fair this summer, a landscape design exhibition attracted many visitors. Sunflowers was proud to take part in the event, which brought together designers from all over the country with the main theme of the exhibition focussing on environmentally-friendly landscaping and the use of natural materials. As Sunflowers continues to grow, the three women are proud of what has been achieved in a relatively short space of time since their lives were turned upside down back in early 2022. And, as their untimely clash with the lawn tennis championships proved, they are more than happy to take on any gardening challenge that is laid down in front of them. For more information on Sunflowers’ work and availability you can visit www.sunflowers.design .

There are lots of ways to get involved and support our work. Get involved There are lots of ways you can get involved in our work, from hosting a family to volunteering Transforming the lives of forcibly displaced people will require a team effort. We need all kinds of organisations and individuals in Elmbridge to make it happen – from businesses and schools, to charities and churches. There are lots of ways you can get involved in our work. Volunteer Become a host Donate Get informed Rent your property Newsletter sign up Homes for Ukraine Read our story about Tetiana's and Olena's experiences. Find out more What's on Find out about our classes to learn English, opportunities to meet people and ways to access our support. Find out more Read our Impact Report We share our challenges and successes in supporting over 250 families from diverse countries including Syria, Afghanistan and Ukraine. Find out more I would like to express my gratitude to all members of your team for their help, understanding and support to people who find themselves in a difficult life situation, you find a way out of each seemingly insoluble problem... your work deserves respect and gratitude that are difficult to express in words. Iryna

Information about the UK education system and childcare options for children. Children In the UK, education is compulsory for all children between the ages of 5 and 16. There are five stages of education: Early years Primary Secondary Further Education (FE) Higher Education - university (HE) Education Further Education is not compulsory and includes any study after secondary education that is not taken as part of an undergraduate or graduate degree. Courses range from basic English and Maths to Higher National Diplomas (HND). Higher Education is study beyond A levels and their equivalent which, for most full-time students, takes place in universities and colleges. Primary and secondary school: registering your child in a local school and other information How does my child apply for higher education courses and university? Childcare for young children What childcare support do I get for my pre-school children in the UK? Holiday activities What kids clubs and holiday activities are available for my children? After school clubs Once your child reaches school age, you might be able to use Tax-Free Childcare and Universal Credit childcare to financially support pre and after school care (known as wraparound care). If you need extra childcare support to work or your children are full of energy; keen to make new friends or looking for a new hobby, there are many activities available for children after school in the Elmbridge area. The first place to ask about after school clubs would be your child’s school. There are lots of other activities in Elmbridge to keep children busy. See our What’s On page for more information. Additional childcare support More information on where to find extra support: Surrey County Council Choosing Childcare . Free Parenting Course - Surrey County Council delivers courses to support parents (with children of different ages) through the complexities of parenting. Spurgeons - Elmbridge Family Centre Services Spurgeons support families with parenting children age 0-11. Home-Start Elmbridge - Home Start provide support to families in Elmbridge. Tutoring Elmbridge CAN works with a small number of volunteer tutors who provide free, one-to-one tutoring support in a variety of subjects including English, Maths and Science. We are a small team, and often fully booked, so we may not be able immediately to meet your child’s needs. If you would like to be added to our waiting list, please get in touch by emailing contact@elmbridgecan.org.uk giving your child’s name, age, school year and the subject they are looking for help in. In addition to our face-to-face tutors, we also work closely with the sixth form of a local school whose students offer online tutoring for students up to GCSE level. If this would be of interest, please get in touch. Revision support for secondary school children There are many online apps and resources that can help your child with their revision. Please make sure you check the GCSE exam board you are studying ie AQA, Edexcel, OCR, before using the websites or revision books to ensure you are focusing on the correct content. Still no answer to your question? Surrey Family Information Service (FIS) is a free impartial information and signposting service for families with children aged 0 to 25. We can help you find organisations and services that may be able to support your family including information about childcare, finances, parenting and activities in your local area. www.surreycc.gov.uk/children/support-and-advice/families