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We support forcibly displaced people in the Surrey borough of Elmbridge and surrounding area About us We support forcibly displaced people in the Surrey borough of Elmbridge and surrounding area Every day, millions of people are forced to leave their homes due to conflict, persecution, or natural disasters. These individuals face unimaginable hardships - loss of home, separation from loved ones, and uncertainty about the future. Founded in 2016, at the height of the Syrian refugee crisis, Elmbridge CAN exists to welcome and support refugees who have found their way to the borough of Elmbridge. Our charity is committed to providing such people with practical help, dignity and hope as they rebuild their lives here, based on our common humanity. However, we recognise that this can't happen without a collaborative, cross-community effort. We facilitate this within the Borough of Elmbridge - bringing together volunteers, businesses, community groups, schools, other charities and the local authority. We are proud to stand in solidarity with forcibly displaced people and believe that collectively, the residents and neighbours of Elmbridge CAN make a difference. Our team Who we work with Impact report Stories Contact us Latest news Our aims 1. Improving lives in Elmbridge We provide small grants and a range of services which foster social inclusion and wellbeing for forcibly displaced people in the borough of Elmbridge and surrounding area. 2. Raising awareness Through our community outreach activity, we advance the education of the public in general about the issues relating to forcibly displaced people. Read more in our Constitution . Our support roadmap In all cases we are guided by our “support roadmap”, which illustrates the process from arrival to becoming a fully contributing, thriving member of the community. How Elmbridge CAN began Elmbridge CAN came out of a meeting in a pub, and was set up in response to the Syrian refugee crisis of 2015. Our founder and co-director, Jeannie, tells our story. Find out more Volunteer with us We are always looking for keen volunteers, particularly those with relevant skills. Find out more Stay in touch Sign up for our newsletters to receive quarterly updates on our work. Find out more I am deeply grateful for every gesture: for taking the time to talk to me, for the clothes, for the support to continue my studies... All of this has been invaluable to me and has had a tremendous impact on my life. Thanks to you, I've been able to stay calm and move forward, even within the constraints of the asylum process, which often makes me feel limited. CM

Our small staff team supports and underpins the work of our volunteers. Our team Our volunteers are - and always have been - the lifeblood of our organisation. We rely heavily on our team of nearly 100 talented volunteers, who come from all walks of life and bring diverse skills and experience. Since 2022 we have built a small staff team (currently eight members of staff - approximately five full-time employees - led by our two co-directors) to support and underpin the work of our volunteers, most of whom work part-time. They are guided by a strong and committed trustee board.

There are lots of ways to get involved and support our work. Get involved There are lots of ways you can get involved in our work, from hosting a family to volunteering Transforming the lives of refugees in Elmbridge requires teamwork. We need help from all kinds of organisations and individuals to make it happen – from businesses and schools, to charities and churches. There are lots of ways you can get involved in our work. Volunteer Become a host Donate Get informed Rent your property Newsletter sign up "Education is my way to survive" Imagine arriving to live in a new country with no knowledge of the language. A few years later, you are studying at university, with clear career goals. This is the story of Ali, Mohammed and Ayram. Read their story What's on Find out about our classes to learn English, opportunities to meet people and ways to access our support. Find out more Read our Impact Report We share our challenges and successes in supporting over 250 families from diverse countries including Syria, Afghanistan and Ukraine. Find out more I would like to express my gratitude to all members of your team for their help, understanding and support to people who find themselves in a difficult life situation, you find a way out of each seemingly insoluble problem... your work deserves respect and gratitude that are difficult to express in words. Iryna

We have a large network of volunteers who come from all walks of life and have different expertise, but they all share a passion to use their skills to support our displaced community. Volunteer We have a large network of volunteers who come from all walks of life and have different expertise, but they all share a passion to use their skills to support our displaced community. We couldn’t do what we do without their help. We want all our volunteers to feel valued and supported and to enjoy the experience. We hold regular volunteer get-togethers and training sessions, and offer support and supervision as needed. Volunteering with Elmbridge CAN and especially Oxana and her family has been incredibly rewarding for me. I have not only developed a great new connection but I also feel a sense of purpose and usefulness in being able to impart my local knowledge and use my network to help such a lovely, hard-working family. Charlotte We are always keen to welcome new volunteers, especially to help fill our current vacancies listed below. If none of these roles feels like a perfect fit but you are enthusiastic, reliable and motivated to support our work, we would still love to hear from you. Many of our roles are flexible and can be shaped around your interests, skills and availability. To get started, complete our application form and we’ll be in touch for an informal chat about how you could get involved. All new volunteers must go through our onboarding and induction process before they can start, which includes a DBS (Disclosure & Barring Service) check and references. Please note that we are usually unable to accept applications from under-18s, except in very limited circumstances where a parent or guardian is involved. Current volunteer vacancies Teaching and mentoring roles We are always looking for volunteers who can support English language learning and help displaced people develop the skills needed for everyday life in the UK. These roles are generally flexible and can be adapted to suit you. Current needs include: English class teachers 121 English conversation volunteers Experienced GCSE and A-level tutors – particularly for Maths, English and Science (we also welcome applications from young adults who have recently taken these exams) Basic digital skills volunteers – some of the people we support have limited experience using everyday technology such as smartphones, apps and email. They need help getting started - you don't have to be a techie for this one! Welcome volunteers – supporting new arrivals with orientation in the community, such as where to catch a bus or where to shop. If you’re looking to make a meaningful difference and enjoy working with people, we’d be delighted to hear from you. Translators and interpreters We are keen to hear from prospective volunteers with knowledge of the main languages spoken by our clients, such as Ukrainian, Russian, Arabic, Farsi, Pashto or Dari. Handypersons If you have good DIY skills and some time to spare, we'd love to hear from you! We often help people setting up new homes, with practical matters such as building or adapting furniture and putting up curtains. This is a valuable role which makes a real difference to families. Van owners We are always looking for drivers with vans or large vehicles to help with house moves or ad hoc deliveries. Please let us know if this could be you. Volunteer expenses We recognise that volunteers will incur expenses and we aim to reimburse all reasonable expenses as swiftly and simply as possible, while maintaining adequate controls. To find out more, please read our volunteer expense policy . Elmbridge CAN has made a big difference to me and my family. Many, many thanks to all the volunteers. Oxana

Help and support for displaced people living in Elmbridge Get help کمک بگیرید احصل على المساعدة отримай допомогу What's on Employment Finance Children Housing Transport Health Volunteer

From arriving in the UK with next to nothing, to establishing a successful business. Read how three Ukrainian women have joined forces and rebuilt their lives in Elmbridge Hasina's story There is an expression in Afghanistan which translates literally as ‘they have my shoulder’ – in English it’s probably ‘they have my back’. This is how Hasina describes Elmbridge CAN. “They really have been a light of hope; they are bringing fuel back to my engine.” Meeting Hasina, today it is clear that she was quite a driving force in Kabul before the Taliban seized power in 2021. Virtually all of Hasina’s career has been spent promoting the abilities and role of women. Four years ago, she worked at government level as Minister of Women Affairs. August 15th 2021, the day the Taliban seized Kabul, is cemented in Hasina’s and many Afghans’ memories. Things moved very quickly as she realised that their promise of respecting women’s rights would be instantly and completely ignored. Within a few days Hasina was informed by her security team that there was a directive to assassinate her. Whomever she stayed with was put in extreme danger. Hasina reluctantly knew she and the family had to leave the country to survive, but it was not an easy decision. She had 10 family members to consider including her two children and disabled dependants. “I was not scared for myself, I was worried. Scared for my children. It’s very tough to be a mother, very tough. Only those who have children will understand.” The situation at Kabul airport during late August 2021 has taken its place in history. Many international news agencies were there to document the mass of humanity trying to escape, even in some cases attempting to cling on to aircraft as they taxied before take-off. Equally tragic scenes were unfolding just outside the perimeter gates. This is where Hasina and her family were instructed to go. Through the co-ordinated efforts of international forces, they entered Kabul airport; the British FCO had sent her a pass with strict instructions not to tell anyone. At this point in her account Hasina’s voice drops to a whisper as she fights back tears. ‘It was terrible, terrible. You would see people with their passports saying ‘I have worked with you’ – but there were no human rights. None. People and children were lying on the ground.” During that time she still did not know if they would all make it. Eventually, the family arrived in the UK and was taken to a hotel in Thames Ditton alongside other refugees. Hasina remembers Elmbridge CAN and the council being there to help from day one, identifying everyone’s needs. She remembers the moment she met Jeannie very clearly. “I talked with her, I cried with her and that was the time that I really saw that Jeannie was a person who could understand women in conflict.” Those were difficult days. There was another incident that Hasina recalls with a smile. Her son Hamzah was invited to play football with other teenagers. Because of her high-level position back in Afghanistan, Hasina’s children were isolated for security reasons and not allowed out unaccompanied. Their mother had already survived two attempts on her life, so sending her son out into the dark Thursday evening in winter was not an option. However, Elmbridge CAN gave her confidence that not only would it be safe, but it would also be a step forward in everyone’s recovery. Hasina now accepts just how important it was for everyone that her son joined in. There were classes on offer organised by Elmbridge CAN: English, embroidery and computer lessons. Four years on and Hasina’s mother-in-law is still enjoying the sewing machine presented by Elmbridge CAN, openly admitting that the sewing which she loved back home, has supported her in her recovery from the trauma. The family finally settled in Walton-on-Thames. “That was the time that Elmbridge CAN really shouldered me. They looked after me personally, and they gave me a hand. They provided volunteers for both my daughters to help them with their studies and with integration. Then there were the maths and chemistry lessons for her son. It is clear that Hasina is a very strong woman who has spent nearly all her life helping others. And when she needed help, Elmbridge CAN was there for her. “I don’t have the words to thank Elmbridge CAN for the patience, the understanding, the solidarity, the love and the care that they have provided, not only for me and my family, but for the whole group of evacuees that was in the hotel.”

Elmbridge CAN provides positive action for refugees. We are a community-based, volunteer-powered charity located in Elmbridge, Surrey, UK. Our mission is to welcome and support people fleeing terror in their home countries, enabling them to build a new life in Britain. Welcome We support forcibly displaced people in the Surrey borough of Elmbridge and surrounding area Elmbridge CAN is a community-based, volunteer-powered charity located in Elmbridge, Surrey, UK. Our mission is to welcome and support refugees fleeing terror in their home countries, enabling them to build a new life in Britain. About us Get help Get involved What's on Find out about our classes to learn English, opportunities to meet people and ways to access our support. Find out more Hasina's story Hasina was the Afghan Minister for Women's Affairs when the Taliban took power. She survived two assassination attempts, and had to flee Afghanistan with her family to survive. Read Hasina's story Latest news Here you can read our newsletters and find other interesting and relevant articles and updates. Find out more Make a difference From hosting to donating or volunteering, there are plenty of ways to get involved in Elmbridge. Find out more I’ve met incredible people here who are like angels, and this place feels so safe because of all you do. You never hold back on any help or support. NM

Elmbridge CAN has helped hundreds of families to build new lives in Elmbridge. Here you can read some of their stories and find out how we've contributed.  Stories Elmbridge CAN has helped hundreds of families to build new lives in Elmbridge. Here you can read about how it all started, as well as some stories about people we've worked with and how we've contributed. Myra's story The family left Damascus when the bombs came too close to home in 2017. They walked overnight to reach Turkey, before eventually being resettled by the UK government almost a year later. Read Myra's story Hasina's story Hasina was the Afghan Minister for Women's Affairs when the Taliban took power. She survived two assassination attempts, and had to make the difficult decision to flee Afghanistan with her family. Hasina's story is one of survival and rebuilding her life. Find out more "Education is my way to survive" Imagine arriving to live in a new country with no knowledge of the language. A few years later, you are studying at university, with clear career goals. This is the story of Ali, Mohammed and Ayram. Find out more Nadia's story Following her flight from Saudi Arabia, Nadia spent seven months living in a small hotel room in Stevenage, until finally she found a host in Elmbridge. But still there were problems to overcome. Read her story here. Find out more Ukrainian sunflowers From arriving in the UK with next to nothing, to establishing a successful gardening business. Read how three Ukrainian women have joined forces and rebuilt their lives in Elmbridge. Find out more Elmbridge CAN saved me. It's like when you are so terribly anxious, and then suddenly everything gets better. I was showered with kindness. I cannot thank them enough. Nadia

The history of Elmbridge CAN since it started in 2015. Myra's story Myra and her two children, Yasmin and Hassan, were three of the most vulnerable displaced people to join our community after fleeing the Syrian War. We have changed their names to protect their identities, as Myra has been subjected to domestic abuse from her former husband. The family left Damascus when the bombs came too close to home in 2017. After travelling to the border town of Idlib, they walked overnight to reach Turkey, before eventually being resettled by the UK government almost a year later. As a consequence of the abusive relationship, Myra and her two children were forced to move around the UK before they were able to find a safe haven in Surrey. Elmbridge CAN played a key role in supporting them through this nomadic existence until they finally secured social housing. The charity provided continuous support throughout the ordeal, including one-to-one English lessons, financial assistance, food bank vouchers, help with visa and immigration matters, and – perhaps most importantly - emotional support. The vulnerability of the family was accentuated by the language barrier, and it was in this field that Huda stepped in to become the crucial go-between that enabled the family to rebuild their shattered lives. Huda has lived in Oxshott for over three decades. After moving to London from Saudi Arabia, she then left the city for the Surrey town and set up an interior design business and also worked in the local flower shop on the high street. During her time here she has worked as an Arabic translator on an ad hoc basis. “I got a call from the council as there had been a case of domestic abuse towards the mother and the family,” Huda explains.” They had been put in emergency accommodation in West Molesey for six weeks. I met them and saw how vulnerable they were. I spoke to Jeannie from Elmbridge CAN, the charity was doing so much to support them. From there they moved to Croydon. Displaced people become very anxious each time you move them around. I visited them in Croydon and after three months, after speaking to the council, we managed to secure a room for them at a hotel nearer where Hassan was having English lessons. They stayed there for four months and then from there we got a one-bed place in Thames Ditton before finally moving on to Oxshott. Volunteers from Elmbridge CAN had been helping with English lessons and Hassan’s English improved massively.” “In the beginning it was so hard,” Hassan adds. “We’ve been in so many areas. We started out in Preston and then moved to places like Kingston, London and Croydon, just waiting for housing. I have worked in a restaurant and a factory. I would do any job with no experience needed. The home and the area we have found now are nice, I love it. I got a bicycle from Elmbridge CAN that really helps me travel around.” Older sister Yasmin has moved out of the home and is now building an independent life as a young adult. Myra still struggles with the language, but with Hassan and Huda’s support she finally feels settled and secure. “Myra really wants to contribute and she has found work as a carer and is also doing some shifts as a cleaner,” Huda continues. “They have been able to pay their way and the council has found some social housing in Oxshott. Hassan is making great progress with English and after being so vulnerable beforehand, with so much fear from the war and their domestic abuse, they now feel secure and capable.” “We are hard-working, and Syrians are very resilient,” Myra says. “We have been through so much. No matter how many times we fall, we bring ourselves up.” With the support of Elmbridge CAN and individuals like Huda, the family have finally been able to put a traumatic past behind them and can look to the future with hope and belief. “I want to be a hairdresser,” Hassan, now aged 22, reveals. “I have got a set of clippers and I am practising giving haircuts to my friends. In the beginning they didn’t trust me but when I showed them I could do it they gave me a chance. I would love to get a job doing that in Oxshott.” “I know so many people here, who are extremely genuine and want to help when I tell them about Elmbridge CAN,” Huda concludes. “I have been really happy living here, it’s so relaxed and a lovely, friendly environment. I think Myra and Hassan are feeling this, too.”

A story about students from Syria who Elmbridge CAN have supported Syrian students Ayram is 18 years old now, studying law at the University of Surrey in Guildford. It is a dream that once seemed impossible when she fled a burning Syrian refugee camp at the age of seven. Never far from her thoughts is Areej, her neighbour and best friend who never made it out of the camp. ‘Sometimes I feel like I am doing this for her,’ Ayram explains. ‘When we were together, we used to talk about schools because we had no education in the camps.” Ayram and her two sisters left their home in Damascus when the Syrian War became so intense in the city that their parents were left with no other option than finding a way out. ‘There was literally no choice for us,’ Ayram continues. ‘Originally, we thought it would be a few weeks of protest and everything would go back to normal. But people started dying in ground attacks around us and there were airstrikes and bombings, with buildings all around us collapsing. The family headed south and crossed the border into Jordan where they spent six weeks at the Zaatari Refugee Camp, which at one point was home to over 100,000 refugees. It was a brutal and overcrowded environment where nobody was safe. ‘The Syrian regime would send people to attack the camps. They would pretend to be refugees but then they would set fire to the camps. Our tent burnt but we managed to escape, as my dad was awake at the time and he got us all out. But Areej’s family next to us didn’t get out. It was a really hard thing to witness and I will never forget it.’ Mohammed, 19, and Ali, 18, are brothers from Kobani, close to Syria’s northern border with Turkey. The small city and its surrounding area came under attack from Islamic State in September 2014. The Siege of Kobani lasted for five months and had a devastating human impact, leading to over 300,000 Kurdish refugees being displaced to Turkey. Mohammed and Ali had left home with their mother and three other brothers in search of safety, several months before the IS attack. They joined their father in Erbil, Kurdistan, where he had found work in the construction industry. ‘It was emotional leaving our home, saying goodbye to our grandparents,’ Ali recalls. ‘We didn’t know if we’d see them again and now it’s been over 10 years since I’ve seen them.’ ‘We were lucky,’ Mohammed insists. ‘But all my cousins and their families struggled a lot. My grandparents still live in Kobani now. At the moment it is safe, but you can never really call it safe as you never know when something will start up again.’ Mohammed is studying accountancy and finance at Oxford Brookes University while Ali is taking a biomedical science degree at University of Westminster. Along with Ayram, they represent the successes of the Syrian resettlement programme and demonstrate what can be achieved with the right support network. Mohammed and Ali arrived in Surrey in August 2017 after spending three years in Kurdistan. After leaving Zaatari Refugee Camp, Ayram spent five years in Jordan, where her education suffered, before being resettled to the UK in March 2018. ‘We arrived at night and were so tired when we got here,’ Ayram says. ‘I remember falling asleep in the clothes I was wearing. I woke up the next day and looked out of the window and it had been snowing. I had never seen snow before. I just thought it would be like this a lot of the time, but it hasn’t snowed since!’ None of the new arrivals spoke English when they came to the country, but that soon changed. ‘When I first came here, I was doing a sort of sign language to socialise with people,’ Ayram adds. ‘Everyone was so nice, they wanted to help me understand. We used Google Translate sometimes. Everyone did their best to put me in a comfortable situation and that really helped. It made me think, “Okay, I’m not hated here”. I knew I could take my time to get it right, and within a year I could speak English.’ ‘When you are in a school with English people you catch on really quickly,’ Mohammed adds. ‘It was challenging being in a new country with new people but I’m quite a social person. I used to play every sport at school and then I played football out of school for Oxshott Royals as a left winger. I played with them for a few seasons and I met loads of people that way.’ ‘I have Elmbridge CAN to thank for all the help they gave us with homework,’ says Ali. ‘We were able to bring an adult translator in for the lessons at first. After school a volunteer called Carly helped me, tutoring me twice a week with chemistry and maths. Then Sue used to take us shopping because we didn't have a car, that was so helpful. They have so many volunteers who provide support.’ That assistance gave Ali the confidence to visit another school in Oxshott and give a charity talk to the other pupils about his journey from Syria, to Kurdistan and finally the UK. Education has opened up a new life to all three of them and that has not been something these young students have taken for granted. ‘Since I was little, I have always dreamed about going to university and having this amazing life’ Ayram continues. ‘When we went to Jordan, the Syrians there were not allowed to work so Mum and Dad could not continue their jobs. We had to survive off anything we could. Coming here, that whole dream of university returned. My dad has been able to work again too. I have always wanted to help people. Elmbridge CAN has played a big part in helping us so I want to give back to society and help. To be a human rights lawyer or an immigration lawyer would be great, to go around the world and help people. Some people can’t afford lawyers so I’d like to be able to help those who struggle. I can help in places where there is need, maybe even refugee camps one day.’ Ali hopes his degree will lead to a career in dentistry. He remembers his brothers having painful tooth extraction treatment without access to the right medical care before they came to the UK. Mohammed has always been good with numbers and is planning for a career as a chartered accountant in London. ‘At the beginning of uni when we had our ‘ice breakers’ chats and I told the other students I was from Syria they were surprised,’ Ayram reveals. ‘Some were saying, “Oh My God, what happened? Tell us your story.” Some people already knew quite a bit about what happened in Syria but others knew nothing at all. I like talking about it because it is part of my experience in life, and what happened drove me here.’ Ayram thinks back to her childhood conversations in the refugee camp and perhaps the biggest inspiration of all, her friend Areej. ‘We used to say, “We can go to school when we get out of here”. Education is my way to survive in this world. We dreamed about this, so I am doing this for me and for her.’

Sign up to our newsletter for more information about the work of Elmbridge CAN Latest news Here you can read our latest newsletters, which we issue roughly once per quarter. You can register to receive future newsletters here . If you want to get informed about the bigger picture, head to our Get informed page . Our newsletters Our February 2026 newsletter gave an update on the year so far and announced our upcoming 10-year anniversary! Read more here. Our mid-December 2025 newsletter gave a brief round-up of the year's activities and focussed on our recent Christmas party for supported families, with lots of lovely photos. Occasionally we send an additional newsletter on a specific issue or campaign - the early December 2025 edition urged supporters to help us smash our Big Give target of £10,000. With their help, WE DID IT!! We're so very grateful to everyone who pledged, donated and shared our campaign. In our October 2025 newsletter we gave an update on the Big Give Christmas Challenge and on our work in 2025 so far. We also highlighted Hasina's Story. Our August 2025 newsletter called for your help: "we're eligible for Champion Funding from The Big Give this Christmas! That means any donation given to us between 2nd and 9th December 2025 will be match-funded and will give our charity the funding boost it needs. If someone donates £50 this December, Elmbridge CAN will get £100." In our June 2025 newsletter we focussed on: celebrating volunteers' week and our talented volunteers some simple ways you can contribute hosting opportunities In our March 2025 newsletter we gave an update on our work, and called on supporters to donate to our hardship fund. Elmbridge CAN has been a great support to me... They have supported me financially and emotionally as well as helped with documents that are related to bills, hospitals, school etc. They have also helped me in finding a place to live and helped me with getting food and travel. I really appreciate their help as without them I would have been lost and homeless. PU

You can support the integration of forcibly displaced people, allowing them to become contributing, thriving members of our community. Donate By donating to our work, you are directly supporting the integration of refugees, allowing them to become fully contributing, thriving members of our community. Donate money We are incredibly grateful for financial donations which allow us to continue our work. You can make a one-off donation or set up a regular direct debit. Please remember to add Gift Aid if you can. Donate via card or Paypal Prefer bank transfer or cheque? Bank transfer : please email contact@elmbridgecan.org.uk for account details. Cheque: please make these payable to Elmbridge CAN and send them to PO Box 112, East Molesey, KT8 8EN. Gift Aid: if you're a UK taxpayer, please also complete this form to allow us to claim Gift Aid and return it to contact@elmbridgecan.org.uk or by post to PO Box 112, East Molesey, KT8 8EN. How your money is helping Read our stories to find out how your money is helping some of the most vulnerable people in our society or read our latest Charity Commission report . Leave a gift in your will By remembering Elmbridge CAN in your will, you can make a lasting difference for displaced families in our community. Even a small gift helps provide welcome, support, and opportunities for those forced to flee their homes — ensuring future generations continue to find safety and hope here in Elmbridge. If you’d like to discuss legacy giving with us in confidence, please contact us by email at contact@elmbridgecan.org.uk or by phone on 07840 843449. Donate items We have no storage so unfortunately, we can only accept donations of items we currently need. See the list below which is regularly updated and if you can donate something on the list, please email materials@elmbridgecan.org.uk . Items we currently need If you have other items to donate which are not on this list, please consider giving them to other charities which may appreciate these such as Care4Calais or Shelter . Donate shares ShareGift collects small lots of shares and donates the funds created to charities. Often unwanted because they are too small to sell, these shares can be transferred to ShareGift at no cost to the shareholder, aggregated and sold to benefit different registered charities. ShareGift can also accept larger donations of shares. If you have shares that you no longer want, you can help support us by donating them to ShareGift and mentioning Elmbridge CAN. I want to take a moment to express my heartfelt gratitude... Elmbridge CAN, you have changed my life, and I am forever grateful. LA