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Elmbridge CAN provides positive action for refugees. We are a community-based, volunteer-powered charity located in Elmbridge, Surrey, UK. Our mission is to welcome and support people fleeing terror in their home countries, enabling them to build a new life in Britain. Welcome We support forcibly displaced people in and around the Surrey borough of Elmbridge. Elmbridge CAN is a community-based, volunteer-powered charity located in Elmbridge, Surrey, UK. We help forcibly displaced people - such as refugees and asylum seekers - in and around the area to rebuild their lives to become independent and contributing members of our community. We offer integration services in partnership with local organisations and through our network of committed volunteers. We are thrilled to have been chosen as the Mayor of Elmbridge's Charity of the Year for 2026-7, alongside the Mayor of Elmbridge Trust Fund. One of the highlights of the year will be the Mayor of Elmbridge's Family Fun Run on Sunday 20 September - a community event bringing people together to walk, jog or run a beautiful 5k riverside route while raising vital funds to support households across Elmbridge. We'd love you to join us and encourage all participants to raise sponsorship, so together we can make an even greater difference. Ready to take part? Register here for the Elmbridge Family Fun Run. We'd like to thank our partners Elmbridge Borough Council, Elmbridge Road Runners, Places Leisure and Community Foundation for Surrey for helping to make this event possible. Thanks to the generous support of Community Foundation for Surrey, we have a limited number of free places available to help ensure the event is accessible to everyone in our community. If the entry fee would be a barrier for you, please email together@elmbridgecan.org.uk . Register now About us Get help Get involved What's on Find out about our classes to learn English, opportunities to meet people and ways to access our support. Find out more 10 years of rebuilding lives together Our May 2026 exhibition showcased the work of artists from our local forcibly displaced community, whilst celebrating 10 years of Elmbridge CAN Find out more Latest news Here you can read our newsletters and find other interesting and relevant articles and updates. Find out more Make a difference From hosting to donating or volunteering, there are plenty of ways to get involved in Elmbridge. Find out more I’ve met incredible people here who are like angels, and this place feels so safe because of all you do. You never hold back on any help or support. NM

The history of Elmbridge CAN since it started in 2015. Elmbridge CAN - our history Since forming in 2016, Elmbridge CAN has grown in strength and size, currently supporting over 330 families who have fled conflict or persecution. “It was a response to what was happening in Syria,” Elmbridge CAN co-director Jeannie Tweedie explains. “We connected through social media initially and then a group of us met up in a pub to work out what we could do. The first significant thing we did was organise a meeting in collaboration with the local authority and invited various stakeholders along.” The council agreed to take part in the Syrian Resettlement Scheme, so the most urgent work Elmbridge CAN undertook was finding hosts for refugees. In 2017, the first family arrived in Elmbridge. Housed in Oxshott without a car, an environment culturally very different to Syria, the local community rallied around. Today, some of those children from that family are young adults, studying at university. “What is amazing is when you see a family or individual transform their lives,” Jeannie reflects. “We support them and walk beside them if they want us to, but it is they who do it.” The early priorities of the organisation involved getting houses ready for new arrivals; often laborious work sourcing furniture. Gradually more families arrived and, by 2018 when Elmbridge CAN registered as a charity, roughly 30 Syrians had been resettled alongside other nationalities. Among them was Nurettin, a Turkish asylum seeker, who rebuilt his life in the IT industry where his expertise lay prior to fleeing his country. He has since become a trustee of the charity. “What every arrival has in common is that they have lost their home, their familiarity, their security and the feeling of belonging somewhere,” Jeannie adds. “There is a cultural adjustment to deal with. It’s hugely variable, but they all have that loss in common.” So, creating an infrastructure became a key part of Elmbridge CAN’s work. An English class was launched, recruiting volunteers who got busy helping with one-to-one English lessons, supporting children’s learning and helping people find jobs. Over 40 hours of tutoring and homework help are delivered each week. When Ayram left Syria at the age of seven she joined 100,000 others fleeing persecution at a refugee camp in Jordan. Eleven years later she is studying Law at the University of Surrey. Elmbridge CAN has thrived through its adaptability. In August 2021, the fall of Afghanistan meant that - almost overnight - approximately 200 Afghans arrived locally. Each had been part of a deeply traumatic evacuation. They were placed in hotel accommodation in Thames Ditton. “We stepped up, as did the local community, many of whom joined us as volunteers,” Jeannie recalls. “We organised clothing and toy deliveries. We set up whole family ESOL classes in the hotel, as it took around a term for school places to be found for the children. We held Eid parties and started a sewing group for the women. “We have a volunteer called Tim who is our bike guy. He mends bikes when people donate them and they are incredibly useful for people. It really makes a difference. We’ve had women who’ve had the opportunity to learn how to ride a bike for the first time.” Elmbridge CAN took on further responsibilities when the council-employed support worker left, meaning statutory support for the Syrians now came under the umbrella of the organisation. With that, and funding from Walton Charity for an administrator, Elmbridge CAN was able to employ its first staff. In February 2022, the invasion of Ukraine forced many Ukrainians to flee. The local community welcomed over 600 displaced Ukrainians, mainly women and children. Elmbridge CAN volunteers organised weekly welcome hubs and the local council issued a contract for the charity to employ two Ukrainian-speaking integration workers. “They got busy with re-matching people who needed new hosts,” Jeannie recalls. “We had to put together an infrastructure capable of moving an organisation from being one that supported 30 families, to one that currently supports over 350.” The charity set up two community English classes in different locations. Together with its hubs, and one-to-one volunteer placements, they meet the needs of displaced families. For some individuals, the charity provides a high-needs case service led by experienced integration workers. Other people may simply need practical support. “One little girl had the biggest smile on her face after we gave her an electronic keyboard,” says Jeannie. “We have a common humanity around the world for our children. Many families have come here because of their children. We work not just with those who have come through resettlement schemes, but those who have had to come through the asylum route. Our aim remains the same as when we started: to welcome.” The next step is to secure the organisation’s future in a changing world. “We’ve had to be quite reactive in the past and there’s always that uncertainty about the environment we are in,” Jeannie concludes. “We have built something important and we want to make that sustainable. We’ve had growth without planning it so we can grow further with planning, but we need it to be properly resourced. It’s about bringing the community together.”

This page gives important information to help you find a job. You can also get help from our employment volunteers - contact us or attend one of our hubs to access this support.  Employment It can be daunting trying to find a job in the UK, with systems and a working culture that may be very different to those in your home country. This page gives important information to help you find a job. You can also get help from our employment volunteers - contact us or attend one of our hubs to access this support. Some key steps to success 1. Learn English as quickly as you can This is the most important thing you can do to help you integrate into the local community. 2. Think about your long-term and short-term goals Is there a way to build your interests into your work? 3. Consider training while you are learning English or waiting to find employment Speak to your Job Centre coach about free courses on offer. 4. Prepare a good CV Here are some tips to get you started. 5. Interview Practice Practice makes perfect. Get help to improve your interview skills. 6. Work Experience Having some UK work experience can really boost your CV. By volunteering or doing work experience for free, you can improve your network and it could offer you a way into paid employment. 7. Get online Most recruitment in the UK takes place online and it is important to have some basic IT skills to search for jobs and submit applications online. Local colleges and the Job Centre can help you find a course to improve your skills. 8. Persevere Try not to be too disheartened if you get many rejections or do not hear back after submitting a job application. Looking for a job There are many different ways to find a job. This can vary depending on the type of company or industry you are looking to work in. Generally, large international companies will recruit through their websites or use recruitment agencies, whereas smaller businesses may find staff through word of mouth or by direct approaches. We have collated information about different ways you can find a job. Find out more here: Online recruitment websites Company websites Linked In Ask people you know The DWP Job Centre Recruitment agencies Specialist roles Construction industry Types of employment Employment contracts UK Employment law regulates the relationship between employers and employees. It governs what employers can expect from employees, what employers can ask employees to do, and employees’ rights at work. For more information about Employee rights, please refer to ACAS . Self employment For some people self employment may be the best option. Your skills or your family commitments may mean this works for you. For example, job roles such as gardeners, taxi drivers and photographers often work in this way as they have many clients. Being self employed offers: The chance to choose your own work schedule Self-agency and accountability Personal connection with customers Independence, freedom, being one’s own boss Direct payment from clients There are a number of things you need to consider when setting up a business in the UK. Take a look at this government guide Working for yourself - GOV.UK . You can also seek advice from the Job Centre; business support services and training providers like the The Rebel School . Overseas qualifications You may wish to continue working in a similar role to your former job in your home country. To do this, employers may ask you to provide translated copies of your certificates and qualification equivalency, so your employer can see how your qualifications equate to qualifications in the UK. Sometimes, an employer will do this for you, however, it is often useful to be prepared and have this ready yourself, so you know if your qualifications are correct for a specific job role. ENIC is the UK National Information Centre for the recognition and evaluation of international qualifications and skills and they offer a statement of comparability service. Translation and Certification services: There are many organisations that offer these services. If you require a recommendation, please contact us. UK Education levels When joining a course like ESOL classes at a college, the admissions team will be keen to identify your existing level of English or your qualifications. Many courses and job descriptions will also ask for a specific level of qualifications, for example, GCSEs or equivalent Level 2 qualifications or a Level 3 qualification. This website gives guidance on what the different qualifications mean: What qualification levels mean: England, Wales and Northern Ireland - GOV.UK Apprenticeships Apprenticeships are an alternative way to employment that offer you the opportunity to train as you work, so you can earn a salary while gaining a qualification. Apprenticeships are offered at various levels from school leaver (Level 2 / 3) to Degree apprenticeships (Level 6). They are available in a variety of industries including business, accountancy, healthcare, construction, hairdressing and many more. For further information on how apprenticeships work and different opportunities available please visit the government apprentice information page . Common barriers to work Childcare: For the latest information on how to find childcare and get help paying for it and what to do if your circumstances change, please refer to Get childcare: step by step - GOV.UK . Cost of finding a job: There are costs to finding work that you may find difficult to pay for, for example, work / interview clothing or travel to interviews. The DWP has funds that may be able to support you with these expenses. Please speak to your Job Centre work coach. Loss of benefits: You should not have a lower income by going to work. For up to date information, please check the government’s Universal Credit webpage. Long term unemployment: Restart is a programme offered by the Job Centre, specifically for individuals who have been out of work for more than 12 months. If you think you are eligible for this programme and would like the opportunity to join, please contact your work coach. If you have any specific questions that are not answered here, please attend one of our drop-in hubs or get in touch by email at contact@elmbridgecan.org.uk and we will connect you with one of our employment volunteers. Looking for a job There are many different ways to find a job. This can vary depending on the type of company or industry you are looking to work in. Generally, large international companies will recruit through their websites or use recruitment agencies, whereas smaller businesses may find staff through word of mouth or by direct approaches. We have collated information about different ways you can find a job. Find out more below. Online recruitment websites Many job vacancies are advertised through online recruitment websites. Think about the keywords you put in to search engines like Google to ensure you find the most suitable job vacancies for you. Reed - Jobs and Recruitment on Reed.co.uk, the UK's #1 job site Indeed - Finding a job | Indeed.com Total Jobs - Jobs are our job | Totaljobs Back to top Company websites Most companies and international organisations advertise their job vacancies on their own websites. Search on the internet for companies you know and look on their careers pages. For example: www.jobsatamazon.co.uk www.tesco-careers.com/search-and-apply https://costacareers.co.uk Careers at P&G United Kingdom Back to top Linked In LinkedIn is an extremely popular online professional network that you can use to search for a job. If you set up a LinkedIn profile, you can then use LinkedIn to find the right job or internship, connect and strengthen professional relationships, and learn professional skills. Here’s some help with how to set up a profile: How to use LinkedIn 7 Tips On How To Use LinkedIn For Beginners Back to top Ask people you know Most companies and international organisations advertise their job vacancies on their own websites. Search on the internet for companies you know and look on their careers pages. For example: www.jobsatamazon.co.uk www.tesco-careers.com/search-and-apply https://costacareers.co.uk Careers at P&G United Kingdom Back to top The DWP Job Centre The Job Centre works with local employers and training providers to try to help people into work. Attend their job fairs, speak to your work coach and look at the notice boards in the Centre for the latest opportunities. Back to top Recruitment agencies Recruitment agencies can be national or local and offer job vacancies across many industry sectors. They can also specialise in a specific sector. Local agencies give you the opportunity to meet with the recruiters in person and will often have vacancies in the immediate area. National recruiters Request a call back | Michael Page External job board - AMS Examples of specialist recruiters HomeOrganisers | Housekeeper and Nanny Placements - HomeOrganisers Manufacturing & Engineering Recruitment | Martin Veasey Talent Solutions Health and Social Care Jobs | Search Jobs | Safehands Recruitment Milkround | Graduate Jobs, Schemes & Internships Surrey recruitment agencies March Recruitment Leading Recruitment Agency in Surrey & Sussex | The Recruitment Consultancy Back to top Specialist roles Specialist roles may require a different approach when searching for a job. For example, medical professionals, dentists, and teachers may need to undertake a period of retraining to practice in the UK. In the first instance, it is useful to approach the industry regulators to understand the process you must follow for your profession. General Medical Council: Full registration for international medical graduates - GMC General Dental Council: Overseas Registration Examination British Dental Association: Overseas dentists working in the UK Teaching for Internationally qualified teachers: A fairer approach to awarding QTS to overseas teachers - GOV.UK Apply for qualified teacher status (QTS) if you teach outside the UK - GOV.UK For some there are opportunities to receive loans or grants to help fund your training, exams and fees. Take a look at these organisations to see if you are eligible: Ruth Hayman Trust ReAccreditation Loans— RefuAid Back to top Construction industry Construction workers must complete a CSCS course to acquire a card to authorise them to work on building sites in the UK. These courses vary by profession ie plumbers, bricklayers, labourers etc, however the key focus is on ensuring best health and safety practice on site. Applying for CSCS cards | Official CSCS Website Back to top

Information about the UK education system and childcare options for children. Children In the UK, education is compulsory for all children between the ages of 5 and 16. There are five stages of education: Early years Primary Secondary Further Education (FE) Higher Education - university (HE) Education Further Education is not compulsory and includes any study after secondary education that is not taken as part of an undergraduate or graduate degree. Courses range from basic English and Maths to Higher National Diplomas (HND). Higher Education is study beyond A levels and their equivalent which, for most full-time students, takes place in universities and colleges. Primary and secondary school: registering your child in a local school and other information How does my child apply for higher education courses and university? Childcare for young children What childcare support do I get for my pre-school children in the UK? Holiday activities What kids clubs and holiday activities are available for my children? After school clubs Once your child reaches school age, you might be able to use Tax-Free Childcare and Universal Credit childcare to financially support pre and after school care (known as wraparound care). If you need extra childcare support to work or your children are full of energy; keen to make new friends or looking for a new hobby, there are many activities available for children after school in the Elmbridge area. The first place to ask about after school clubs would be your child’s school. There are lots of other activities in Elmbridge to keep children busy. See our What’s On page for more information. Additional childcare support More information on where to find extra support: Surrey County Council Choosing Childcare . Free Parenting Course - Surrey County Council delivers courses to support parents (with children of different ages) through the complexities of parenting. Spurgeons - Elmbridge Family Centre Services Spurgeons support families with parenting children age 0-11. Home-Start Elmbridge - Home Start provide support to families in Elmbridge. Tutoring Elmbridge CAN works with a small number of volunteer tutors who provide free, one-to-one tutoring support in a variety of subjects including English, Maths and Science. We are a small team, and often fully booked, so we may not be able immediately to meet your child’s needs. If you would like to be added to our waiting list, please get in touch by emailing contact@elmbridgecan.org.uk giving your child’s name, age, school year and the subject they are looking for help in. In addition to our face-to-face tutors, we also work closely with the sixth form of a local school whose students offer online tutoring for students up to GCSE level. If this would be of interest, please get in touch. Revision support for secondary school children There are many online apps and resources that can help your child with their revision. Please make sure you check the GCSE exam board you are studying ie AQA, Edexcel, OCR, before using the websites or revision books to ensure you are focusing on the correct content. Still no answer to your question? Surrey Family Information Service (FIS) is a free impartial information and signposting service for families with children aged 0 to 25. We can help you find organisations and services that may be able to support your family including information about childcare, finances, parenting and activities in your local area. www.surreycc.gov.uk/children/support-and-advice/families

Information about housing for displaced people in Elmbridge Housing Elmbridge CAN can't provide housing but we can advise you on your options and we can sometimes help you look for accommodation in the private rent sector. For Ukrainians, we can try to 'rematch' you with a new host. Read on for more information. Please note that most of the information below is relevant only if you have permission to remain in the UK. For information about the asylum system in the UK including financial support see Right to Remain . Can I get my own accommodation from the council? Social housing in the UK is in very short supply, especially for larger households, and particularly in Elmbridge as it is an expensive area and there is a shortage of housing. There are very long waiting lists for social housing. If you are in danger of homelessness and are in a priority group where the council has a duty to help you, then they may be able to support you with emergency accommodation. This may be in a bed and breakfast and it may be outside of Elmbridge. You can find out more information including how to apply for social housing on the council’s website here Elmbridge Borough Council - Housing . How can I get my own accommodation? Whether you have children or not, your Universal Credit benefit can include help with rental costs, also known as Housing Benefit. The Housing Benefit allowance was increased in Elmbridge in April 2024. You can check out the local Housing Benefit allowance here . Depending on your circumstances, Elmbridge Borough Council may also be able to help you with finding rental accommodation. See Find a place to live . You can also look at websites like Rightmove for a property to rent. Being in employment can sometimes help with securing accommodation. Finding housing can be hard. It is important to be persistent and not lose hope. Our charity doesn't offer a property search service but if you are homeless or vulnerably housed, Rentstart is a local charity which has a very useful guide to renting privately on low incomes. Rentstart primarily helps people who are not on the council’s priority list, such as single adults without children. In the UK, many younger single people, or couples, form a group with friends to rent accommodation together. See also these useful guides for Ukrainians on how to rent property in the UK in Ukrainian and Russian . Discretionary housing payments available for housing are occasionally available from Elmbridge Council: Discretionary Housing Payment (DHP) . For Ukrainians under the Homes for Ukraine Scheme: how can I change my host? We are working closely with Elmbridge Council to help ensure that re-matches can be arranged where there is a priority need for this, for example if there is a medical need or if there is an irreversible breakdown in relationships. Please get in touch with us if you think this might apply to you, by emailing contact@elmbridgecan.org.uk or coming to one of our hubs (see our What’s on page ). There may also be ways that we can help you resolve differences with your original host family.

Sign up to our newsletter for more information about the work of Elmbridge CAN Latest news Here you can read our latest newsletters, which we issue roughly once per quarter. You can register to receive future newsletters here . If you want to get informed about the bigger picture, head to our Get informed page . Our newsletters In May 2026, we published a special edition of our newsletter announcing the exciting news that Judy Sarsby had been appointed Mayor of Elmbridge for 2026–27 - and that she had chosen Elmbridge CAN as her charity of the year (alongside the Mayor of Elmbridge Trust). Our April 2026 newsletter focussed on our upcoming exhibition to celebrate 10 years of Elmbridge CAN, showcasing the work of some talented artists we've supported. Our February 2026 newsletter gave an update on the year so far and announced our upcoming 10 year anniversary! Read more here. Our mid-December 2025 newsletter gave a brief round-up of the year's activities and focussed on our recent Christmas party for supported families, with lots of lovely photos. Occasionally we send an additional newsletter on a specific issue or campaign - the early December 2025 edition urged supporters to help us smash our Big Give target of £10,000. With their help, WE DID IT!! We're so very grateful to everyone who pledged, donated and shared our campaign. In our October 2025 newsletter we gave an update on the Big Give Christmas Challenge and on our work in 2025 so far. We also highlighted Hasina's Story. Our August 2025 newsletter called for your help: "we're eligible for Champion Funding from The Big Give this Christmas! That means any donation given to us between 2nd and 9th December 2025 will be match-funded and will give our charity the funding boost it needs. If someone donates £50 this December, Elmbridge CAN will get £100." Elmbridge CAN has been a great support to me... They have supported me financially and emotionally as well as helped with documents that are related to bills, hospitals, school etc. They have also helped me in finding a place to live and helped me with getting food and travel. I really appreciate their help as without them I would have been lost and homeless. PU

Contact Elmbridge CAN by email or fill in this form. Contact us Sign up to receive our newsletter or contact us if you have a specific enquiry. We’d love to hear from you! Sign up to our newsletter Contact us First name* Last name Email* Message Submit Other ways to contact Elmbridge CAN Email: contact@elmbridgecan.org.uk Write to us : PO Box 112, East Molesey, KT8 8EN.

Elmbridge CAN offers a range of free activities specifically designed for displaced people. What's on Elmbridge CAN offers a range of free activities specifically designed for displaced people. There are lots of other sports, social and cultural activities that you can participate in - many of them free of charge - in your local area. Elmbridge CAN activities Below you will find our normal term-time schedule. Classes English classes for all levels, with play helpers for children on Fridays. Tuesdays 10.00–11.30 St James Parish Centre, Weybridge KT13 8DN. Fridays 10.15-11.45 Walton Community Centre, Manor Road, Walton KT12 2PB. We sometimes run driving theory classes depending on demand - contact us for details. Drop-in hubs Come to meet others, practice your English or ask questions. Tuesdays 11.00-13.00 Weybridge Library, Church Street, Weybridge KT13 8DE. Fridays 11.00-12.30 Walton Community Centre, Manor Road, Walton KT12 2PB. St Nicholas Church, Summer Rd, Thames Ditton KT7 0QQ - by appointment only. St Andrews Church, Cobham KT11 3EJ - by appointment only. Teenagers Sports and social for displaced young people age 13-19. Thursdays 19.30-21.00 St George’s College, Weybridge KT15 2QS. Please contact us if your child would like to participate. Help with transport may be available. Other activities in the community Gym and swimming Running and walking Yoga Tennis For teenagers Cycling Cultural activities Gym and swimming Gym memberships, swimming and exercise classes are available at the XCel Leisure Complex and Hurst Pool . They offer a free 3-month membership for displaced people. After the initial 3 months, you can get a 20% discount on membership. There is a women-only swimming session on Saturdays 18.00-19.00 at Hurst Pool. Back to top Running and walking Parkrun is a free, community event where you can walk, jog or run 5 kilometres (or volunteer or spectate). It takes place every Saturday morning at 9.00 across multiple locations. Our Parks also offer free running and fitness classes in parks across the UK. Back to top Special group activities Elmbridge Borough Council Our local council runs different wellbeing activities, as well as specialist groups for resettled people. You can join in activites such as local walks, tennis, yoga and cricket. Find out more and get involved. Mary Frances Trust Mary Frances Trust is a charity which offers wellbeing activities, such as yoga and walking, community groups and courses throughout the year. Find out more about the Mary Frances Trust and how to register for their activities. Women's groups Some local groups meet and are a safe environment for women and children only. Multi-Connections group Holy Trinity Claygate Church, KT10 0JP Alternate Saturdays in term-time 11.00 -12.30 Email: belcramer@htclaygate.org Sisterhood group Wednesdays 12.30-14.30 St John's Church Walton, KT12 3JQ Yoga Yoga is more than just an exercise class. It has been proven to help with trauma symptoms. The local classes below offer a discount for displaced people (see also Mary Frances Trust above). Sport in Mind charity offers free yoga at the Xcel Leisure Centre on a Wednesday 12-1pm. You can sign up here . Yoga with Ruth in Weybridge Yoga with Florendia in Walton and Weybridge Yoga with Uzma in Cobham Back to top Tennis Displaced people in Elmbridge (and any Elmbridge residents in receipt of benefits) are eligible for a FREE tennis pass to use at any of the 12 sites operated by Parks Tennis in Elmbridge. Send an email to sign up: parkstennis@elmbridge.gov.uk . Back to top For teenagers There are a number of activities that are run especially for teens. Here are some of the local schemes - many of which are free of charge. Virtual youth space for Ukrainian kids: sessions run from 18.00 to 19.00 on the first and third Thursday of every month. For more information e-mail: ukrainiansupport@barnardos.org.uk . Football with Chelsea FC: free football training for boys and girls from age 11-17, in a variety of locations across Surrey. It is run by Premier League Kicks, funded by the Premier League through the Premier League Charitable Fund. Complete the form here (y o u can select a time and location). XCel Leisure Complex in Walton runs drop-in sessions for teens age 11-16. Contact them direct for more information. Claygate Youth and Community Hub provides free sessions for teens on Tuesdays 18.00-20.00 and Thursdays 19.00 to 21.00. They also offer youth sport sessions on Wednesdays from 18.00 to 19.30. See their website for full details. Foley Boxing Club for both boys and girls, is run by the Metropolitan Police at Imber Court, Molesey KT8 0BT. There is a charge of £5 per class, but ask for a concession if you cannot afford it. Please contact Lee Martin on 07957 829030 for more information and to book. Back to top Cycling We often get bikes donated and we can also teach people how to ride if required. Bikes are subject to availability. Please send an email to materials@elmbridgecan.org.uk to let us know your needs - age, height etc. Back to top Cultural activities Hampton Court Palace offers £1 tickets for eligible individuals. For more information and to book online visit their website . Many galleries and museums in London are free to visit. There are so many to choose from. Visit London has lots of ideas and suggestions for cheap days out. If you need help accessing any of the services on this page, then please get in touch. Back to top

A story about students from Syria who Elmbridge CAN have supported Syrian students Ayram is 18 years old now, studying law at the University of Surrey in Guildford. It is a dream that once seemed impossible when she fled a burning Syrian refugee camp at the age of seven. Never far from her thoughts is Areej, her neighbour and best friend who never made it out of the camp. ‘Sometimes I feel like I am doing this for her,’ Ayram explains. ‘When we were together, we used to talk about schools because we had no education in the camps.” Ayram and her two sisters left their home in Damascus when the Syrian War became so intense in the city that their parents were left with no other option than finding a way out. ‘There was literally no choice for us,’ Ayram continues. ‘Originally, we thought it would be a few weeks of protest and everything would go back to normal. But people started dying in ground attacks around us and there were airstrikes and bombings, with buildings all around us collapsing. The family headed south and crossed the border into Jordan where they spent six weeks at the Zaatari Refugee Camp, which at one point was home to over 100,000 refugees. It was a brutal and overcrowded environment where nobody was safe. ‘The Syrian regime would send people to attack the camps. They would pretend to be refugees but then they would set fire to the camps. Our tent burnt but we managed to escape, as my dad was awake at the time and he got us all out. But Areej’s family next to us didn’t get out. It was a really hard thing to witness and I will never forget it.’ Mohammed, 19, and Ali, 18, are brothers from Kobani, close to Syria’s northern border with Turkey. The small city and its surrounding area came under attack from Islamic State in September 2014. The Siege of Kobani lasted for five months and had a devastating human impact, leading to over 300,000 Kurdish refugees being displaced to Turkey. Mohammed and Ali had left home with their mother and three other brothers in search of safety, several months before the IS attack. They joined their father in Erbil, Kurdistan, where he had found work in the construction industry. ‘It was emotional leaving our home, saying goodbye to our grandparents,’ Ali recalls. ‘We didn’t know if we’d see them again and now it’s been over 10 years since I’ve seen them.’ ‘We were lucky,’ Mohammed insists. ‘But all my cousins and their families struggled a lot. My grandparents still live in Kobani now. At the moment it is safe, but you can never really call it safe as you never know when something will start up again.’ Mohammed is studying accountancy and finance at Oxford Brookes University while Ali is taking a biomedical science degree at University of Westminster. Along with Ayram, they represent the successes of the Syrian resettlement programme and demonstrate what can be achieved with the right support network. Mohammed and Ali arrived in Surrey in August 2017 after spending three years in Kurdistan. After leaving Zaatari Refugee Camp, Ayram spent five years in Jordan, where her education suffered, before being resettled to the UK in March 2018. ‘We arrived at night and were so tired when we got here,’ Ayram says. ‘I remember falling asleep in the clothes I was wearing. I woke up the next day and looked out of the window and it had been snowing. I had never seen snow before. I just thought it would be like this a lot of the time, but it hasn’t snowed since!’ None of the new arrivals spoke English when they came to the country, but that soon changed. ‘When I first came here, I was doing a sort of sign language to socialise with people,’ Ayram adds. ‘Everyone was so nice, they wanted to help me understand. We used Google Translate sometimes. Everyone did their best to put me in a comfortable situation and that really helped. It made me think, “Okay, I’m not hated here”. I knew I could take my time to get it right, and within a year I could speak English.’ ‘When you are in a school with English people you catch on really quickly,’ Mohammed adds. ‘It was challenging being in a new country with new people but I’m quite a social person. I used to play every sport at school and then I played football out of school for Oxshott Royals as a left winger. I played with them for a few seasons and I met loads of people that way.’ ‘I have Elmbridge CAN to thank for all the help they gave us with homework,’ says Ali. ‘We were able to bring an adult translator in for the lessons at first. After school a volunteer called Carly helped me, tutoring me twice a week with chemistry and maths. Then Sue used to take us shopping because we didn't have a car, that was so helpful. They have so many volunteers who provide support.’ That assistance gave Ali the confidence to visit another school in Oxshott and give a charity talk to the other pupils about his journey from Syria, to Kurdistan and finally the UK. Education has opened up a new life to all three of them and that has not been something these young students have taken for granted. ‘Since I was little, I have always dreamed about going to university and having this amazing life’ Ayram continues. ‘When we went to Jordan, the Syrians there were not allowed to work so Mum and Dad could not continue their jobs. We had to survive off anything we could. Coming here, that whole dream of university returned. My dad has been able to work again too. I have always wanted to help people. Elmbridge CAN has played a big part in helping us so I want to give back to society and help. To be a human rights lawyer or an immigration lawyer would be great, to go around the world and help people. Some people can’t afford lawyers so I’d like to be able to help those who struggle. I can help in places where there is need, maybe even refugee camps one day.’ Ali hopes his degree will lead to a career in dentistry. He remembers his brothers having painful tooth extraction treatment without access to the right medical care before they came to the UK. Mohammed has always been good with numbers and is planning for a career as a chartered accountant in London. ‘At the beginning of uni when we had our ‘ice breakers’ chats and I told the other students I was from Syria they were surprised,’ Ayram reveals. ‘Some were saying, “Oh My God, what happened? Tell us your story.” Some people already knew quite a bit about what happened in Syria but others knew nothing at all. I like talking about it because it is part of my experience in life, and what happened drove me here.’ Ayram thinks back to her childhood conversations in the refugee camp and perhaps the biggest inspiration of all, her friend Areej. ‘We used to say, “We can go to school when we get out of here”. Education is my way to survive in this world. We dreamed about this, so I am doing this for me and for her.’

Information about managing your finances in the UK - covering benefits, council tax, assistance with costs related to children, and other sources of support. Finance This page provides information about managing your finances in the UK - covering benefits, council tax, assistance with costs related to children, and other sources of support. You may also qualify for a small emergency grant from Elmbridge CAN - read on for more details. Please note that most of the information below is only relevant if you have permission to remain in the UK. For information about the UK asylum system, including related financial support, see Right to Remain . UK Benefits System If you have access to public funds in the UK, including if you have refugee status or are here under the Homes for Ukraine scheme, and you are on a low income, you can get help from the benefits system. You can find information about how to apply for Universal Credit on this government website: Universal Credit . To get information about what help you might be entitled to, you can use a benefits calculator such as Tackling Financial Insecurity Together or Benefits Calculator . If you don't yet have a UK bank account: If a claimant does not have a bank account at the time they are making a new claim to Universal Credit and if there is no option to say they don't have a bank account, the following steps should be followed: during the new claim add 6 zeros (000000) for the sort code and 8 zeros (00000000) for the bank account number - this will need to be done 4 times to progress the claim. If you are receiving Universal Credit, it is very important to keep them informed of any changes of circumstance you have, such as a new address or a new job. Depending on your circumstances, you might be able to get short-term additional help with rental costs from Elmbridge Borough Council through a discretionary housing payment. Information is available on the Elmbridge Council website: Discretionary Housing Payment . Help with Council Tax Council tax is payable on all rented or privately owned houses in the UK. You can find details about how to set up an account on the Elmbridge Council website: Council Tax . Homes for Ukraine Scheme guests are entitled to a 50% discount on their council tax in Elmbridge - you need to let the Council know that you would like to apply for this. All those on low incomes and with recourse to public funds are also able to apply for a council tax discount via the council's website: Council Tax Support . There are also discounts available to all single adult households - you can apply for this via your online account with Elmbridge Borough Council. Additional Sources of Support You can find a list of organisations in Surrey which can help with the cost of living here: Cost of living support . Elmbridge CAN small grants These grants are available on a discretionary basis to forcibly displaced people who are living in Elmbridge and are registered with us. We generally prioritise people with no access to public funds, such as asylum seekers. Grants may be available where there is emergency hardship, or for short-term needs such as school uniform or ESOL class fees. We can also sometimes help with material items such as bikes, and laptops where these are needed for essential study or similar. Please get in touch on contact@elmbridgecan.org.uk if you would like to apply to this fund. Foodbank vouchers and other food help Foodbank vouchers are available via Elmbridge CAN to those in need of short-term help with food and essentials such as toiletries. Please get in touch or visit us at a hub for more information. There are also other local schemes in place to help individuals and families to get food cheaply or for free: The Surplus Market - is open every Saturday and Sunday 11.30 am to 1:00 pm to the entire community at Sunbury Cricket Club, TW16 5PS. Simply turn up, fill your bags and make a donation. The Elmbridge Eco Hub They are based in Walton, have a community fridge and often have free food available to collect, as well as providing other items and sources of support . You do not need a referral - just go along. See Elmbridge Eco Hub for more details . Broadband If you are on a low income you may be able to get cheaper broadband through a social tariff. See Ofcom Social tariffs: Cheaper broadband and phone packages for more details. For general information on how to save money in the UK see Money Saving Expert . Childcare and Costs Relating to Children Universal credit may pay some of your childcare costs when you go to work: Universal Credit childcare costs . Families on a low income may be entitled to free nursery places for two year olds. For more information see: Free education and childcare for 2-year-olds if you claim certain benefits . See Childcare Choices: 15 and 30 hours childcare for more information on government help with childcare costs (15 hours for children aged between nine months and two years, and an additional 15 hours for three and four year olds). Free school meals are available for all children in Reception to Year 2 in a state-maintained school. Free school meals are also available to children on certain qualifying benefits, see Apply for free school meals for how to apply. If your child receives free school meals, then they should also receive some free holiday camp days during the school holidays under the Holiday activities and food programme . Contact your school to ask about this, and speak to Elmbridge CAN if you have any problems. If you have no access to public funds your child may still be able to access free school meals - speak your school to ask, and get in touch with us if you have any problems. School uniforms If you are struggling with the cost of school uniforms, speak to your school in the first instance as they may be able to help you. If they are not able to, please let us know, as we may be able to support you or help you access other sources of support such as The Bridge in Walton or Stripey Stork . Please let us know if you are struggling financially, we may be able to help or refer you to other sources of support.

Elmbridge CAN offers a range of free activities specifically designed for displaced people. What's on Elmbridge CAN offers a range of free activities specifically designed for displaced people. There are lots of other sports, social and cultural activities that you can participate in - many of them free of charge - in your local area. Elmbridge CAN activities We offer regular drop-in English classes during term-time, as well as a weekly hub where displaced people can come to ask questions and access our support. For more information and to register with us please email contact@elmbridgecan.org.uk . Elmbridge Together Family Fun Run We are thrilled to have been chosen as the Mayor of Elmbridge's Charity of the Year for 2026-7, alongside the Mayor of Elmbridge Trust Fund. One of the highlights of the year will be the Mayor of Elmbridge's Family Fun Run on Sunday 20 September - a fantastic community event bringing people together to walk, jog or run a beautiful 5k riverside route while raising vital funds to support households across Elmbridge. We'd love you to join us and all participants are encouraged to raise sponsorship, so together we can make an even greater difference. Thanks to the generous support of Community Foundation for Surrey, we have a limited number of free places available. If you would like to apply for one of these, please email together@elmbridgecan.org.uk . Ready to take part? Register here: https://register.enthuse.com/ps/event/ElmbridgeTogetherFunRun Other activities in the community Gym and swimming Running and walking Yoga Tennis For teenagers Cycling Cultural activities Gym and swimming Gym memberships, swimming and exercise classes are available at the XCel Leisure Complex and Hurst Pool . They offer a free 3-month membership for displaced people. After the initial 3 months, you can get a 20% discount on membership. There is a women-only swimming session on Saturdays 18.00-19.00 at Hurst Pool. Back to top Running and walking Parkrun is a free, community event where you can walk, jog or run 5 kilometres (or volunteer or spectate). It takes place every Saturday morning at 9.00 across multiple locations. Our Parks also offer free running and fitness classes in parks across the UK. Back to top Special group activities Elmbridge Borough Council Our local council runs different wellbeing activities, as well as specialist groups for resettled people. You can join in activites such as local walks, tennis, yoga and cricket. Find out more and get involved. Mary Frances Trust Mary Frances Trust is a charity which offers wellbeing activities, such as yoga and walking, community groups and courses throughout the year. Find out more about the Mary Frances Trust and how to register for their activities. Women's groups Some local groups meet and are a safe environment for women and children only. Multi-Connections group Holy Trinity Claygate Church, KT10 0JP Alternate Saturdays in term-time 11.00 -12.30 Sisterhood group Wednesdays 12.30-14.30 St John's Church Walton, KT12 3JQ Yoga Yoga is more than just an exercise class. It has been proven to help with trauma symptoms. The local classes below offer a discount for displaced people (see also Mary Frances Trust above). Sport in Mind charity offers free yoga at the Xcel Leisure Centre on a Wednesday 12-1pm. You can sign up here . Yoga with Ruth in Weybridge Yoga with Florendia in Walton and Weybridge Yoga with Uzma in Cobham Back to top Tennis Displaced people in Elmbridge (and any Elmbridge residents in receipt of benefits) are eligible for a FREE tennis pass to use at any of the 12 sites operated by Parks Tennis in Elmbridge. Send an email to sign up: parkstennis@elmbridge.gov.uk . Back to top For teenagers There are a number of activities that are run especially for teens. Here are some of the local schemes - many of which are free of charge. Virtual youth space for Ukrainian kids: sessions run from 18.00 to 19.00 on the first and third Thursday of every month. For more information e-mail: ukrainiansupport@barnardos.org.uk . Football with Chelsea FC: free football training for boys and girls from age 11-17, in a variety of locations across Surrey. It is run by Premier League Kicks, funded by the Premier League through the Premier League Charitable Fund. Complete the form here (y o u can select a time and location). XCel Leisure Complex in Walton runs drop-in sessions for teens age 11-16. Contact them direct for more information. Claygate Youth and Community Hub provides free sessions for teens on Tuesdays 18.00 -20.00 and Thursdays 19.00 to 21.00. They also offer youth sport sessions on Wednesdays from 18.00 to 19.30. See their website for full details. Foley Boxing Club for both boys and girls, is run by the Metropolitan Police at Imber Court, Molesey KT8 0BT. There is a charge of £5 per class, but ask for a concession if you cannot afford it. Please contact Lee Martin on 07957 829030 for more information and to book. Back to top Cycling We often get bikes donated and we can also teach people how to ride if required. Bikes are subject to availability. Please send an email to materials@elmbridgecan.org.uk to let us know your needs - age, height etc. Back to top Cultural activities Hampton Court Palace offers £1 tickets for eligible individuals. For more information and to book online visit their website . Many galleries and museums in London are free to visit. There are so many to choose from. Visit London has lots of ideas and suggestions for cheap days out. If you need help accessing any of the services on this page, then please get in touch. Back to top

We support forcibly displaced people in the Surrey borough of Elmbridge and surrounding area About us We support forcibly displaced people in and around the Surrey borough of Elmbridge. Every day, millions of people are forced to leave their homes due to conflict, persecution, or natural disasters. These individuals face unimaginable hardships - loss of home, separation from loved ones, and uncertainty about the future. Founded in 2016, at the height of the Syrian refugee crisis, Elmbridge CAN exists to welcome and support refugees who have found their way to the borough of Elmbridge. Our charity is committed to providing such people with practical help, dignity and hope as they rebuild their lives here, based on our common humanity. However, we recognise that this can't happen without a collaborative, cross-community effort. We facilitate this within the Borough of Elmbridge - bringing together volunteers, businesses, community groups, schools, other charities and the local authority. We are proud to stand in solidarity with forcibly displaced people and believe that collectively, the residents and neighbours of Elmbridge CAN make a difference. Our team Who we work with Impact report Stories Contact us Latest news Our aims 1. Improving lives in Elmbridge We provide small grants and a range of services which foster social inclusion and wellbeing for forcibly displaced people in the borough of Elmbridge and surrounding area. 2. Raising awareness Through our community outreach activity, we advance the education of the public in general about the issues relating to forcibly displaced people. Read more in our Constitution . Our support roadmap In all cases we are guided by our “support roadmap”, which illustrates the process from arrival to becoming a fully contributing, thriving member of the community. How Elmbridge CAN began Elmbridge CAN came out of a meeting in a pub, and was set up in response to the Syrian refugee crisis of 2015. Our founder and co-director, Jeannie, tells our story. Find out more Volunteer with us We are always looking for keen volunteers, particularly those with relevant skills. Find out more Stay in touch Sign up for our newsletters to receive quarterly updates on our work. Find out more I am deeply grateful for every gesture: for taking the time to talk to me, for the clothes, for the support to continue my studies... All of this has been invaluable to me and has had a tremendous impact on my life. Thanks to you, I've been able to stay calm and move forward, even within the constraints of the asylum process, which often makes me feel limited. CM