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We have a large network of volunteers who come from all walks of life and have different expertise, but they all share a passion to use their skills to support our displaced community. Volunteer We have a large network of volunteers who come from all walks of life and have different expertise, but they all share a passion to use their skills to support our displaced community. We couldn’t do what we do without their help. We want all our volunteers to feel valued and supported and to enjoy the experience. We hold regular volunteer get-togethers and training sessions, and offer support and supervision as needed. Volunteering with Elmbridge CAN and especially Oxana and her family has been incredibly rewarding for me. I have not only developed a great new connection but I also feel a sense of purpose and usefulness in being able to impart my local knowledge and use my network to help such a lovely, hard-working family. Charlotte We are always keen to welcome new volunteers, especially to help fill our current vacancies listed below. If none of these roles feels like a perfect fit but you are enthusiastic, reliable and motivated to support our work, we would still love to hear from you. Many of our roles are flexible and can be shaped around your interests, skills and availability. To get started, complete our application form and we’ll be in touch for an informal chat about how you could get involved. All new volunteers must go through our onboarding and induction process before they can start, which includes a DBS (Disclosure & Barring Service) check and references. Please note that we are usually unable to accept applications from under-18s, except in very limited circumstances where a parent or guardian is involved. Current volunteer vacancies Teaching and mentoring roles We are always looking for volunteers who can support English language learning and help displaced people develop the skills needed for everyday life in the UK. These roles are generally flexible and can be adapted to suit you. Current needs include: English class teachers 121 English conversation volunteers Experienced GCSE and A-level tutors – particularly for Maths, English and Science (we also welcome applications from young adults who have recently taken these exams) Basic digital skills volunteers – some of the people we support have limited experience using everyday technology such as smartphones, apps and email. They need help getting started - you don't have to be a techie for this one! Welcome volunteers – supporting new arrivals with orientation in the community, such as where to catch a bus or where to shop. If you’re looking to make a meaningful difference and enjoy working with people, we’d be delighted to hear from you. Translators and interpreters We are keen to hear from prospective volunteers with knowledge of the main languages spoken by our clients, such as Ukrainian, Russian, Arabic, Farsi, Pashto or Dari. Handypersons If you have good DIY skills and some time to spare, we'd love to hear from you! We often help people setting up new homes, with practical matters such as building or adapting furniture and putting up curtains. This is a valuable role which makes a real difference to families. Van owners We are always looking for drivers with vans or large vehicles to help with house moves or ad hoc deliveries. Please let us know if this could be you. Volunteer expenses We recognise that volunteers will incur expenses and we aim to reimburse all reasonable expenses as swiftly and simply as possible, while maintaining adequate controls. To find out more, please read our volunteer expense policy . Elmbridge CAN has made a big difference to me and my family. Many, many thanks to all the volunteers. Oxana

From arriving in the UK with next to nothing, to establishing a successful business. Read how three Ukrainian women have joined forces and rebuilt their lives in Elmbridge Hasina's story There is an expression in Afghanistan which translates literally as ‘they have my shoulder’ – in English it’s probably ‘they have my back’. This is how Hasina describes Elmbridge CAN. “They really have been a light of hope; they are bringing fuel back to my engine.” Meeting Hasina, today it is clear that she was quite a driving force in Kabul before the Taliban seized power in 2021. Virtually all of Hasina’s career has been spent promoting the abilities and role of women. Four years ago, she worked at government level as Minister of Women Affairs. August 15th 2021, the day the Taliban seized Kabul, is cemented in Hasina’s and many Afghans’ memories. Things moved very quickly as she realised that their promise of respecting women’s rights would be instantly and completely ignored. Within a few days Hasina was informed by her security team that there was a directive to assassinate her. Whomever she stayed with was put in extreme danger. Hasina reluctantly knew she and the family had to leave the country to survive, but it was not an easy decision. She had 10 family members to consider including her two children and disabled dependants. “I was not scared for myself, I was worried. Scared for my children. It’s very tough to be a mother, very tough. Only those who have children will understand.” The situation at Kabul airport during late August 2021 has taken its place in history. Many international news agencies were there to document the mass of humanity trying to escape, even in some cases attempting to cling on to aircraft as they taxied before take-off. Equally tragic scenes were unfolding just outside the perimeter gates. This is where Hasina and her family were instructed to go. Through the co-ordinated efforts of international forces, they entered Kabul airport; the British FCO had sent her a pass with strict instructions not to tell anyone. At this point in her account Hasina’s voice drops to a whisper as she fights back tears. ‘It was terrible, terrible. You would see people with their passports saying ‘I have worked with you’ – but there were no human rights. None. People and children were lying on the ground.” During that time she still did not know if they would all make it. Eventually, the family arrived in the UK and was taken to a hotel in Thames Ditton alongside other refugees. Hasina remembers Elmbridge CAN and the council being there to help from day one, identifying everyone’s needs. She remembers the moment she met Jeannie very clearly. “I talked with her, I cried with her and that was the time that I really saw that Jeannie was a person who could understand women in conflict.” Those were difficult days. There was another incident that Hasina recalls with a smile. Her son Hamzah was invited to play football with other teenagers. Because of her high-level position back in Afghanistan, Hasina’s children were isolated for security reasons and not allowed out unaccompanied. Their mother had already survived two attempts on her life, so sending her son out into the dark Thursday evening in winter was not an option. However, Elmbridge CAN gave her confidence that not only would it be safe, but it would also be a step forward in everyone’s recovery. Hasina now accepts just how important it was for everyone that her son joined in. There were classes on offer organised by Elmbridge CAN: English, embroidery and computer lessons. Four years on and Hasina’s mother-in-law is still enjoying the sewing machine presented by Elmbridge CAN, openly admitting that the sewing which she loved back home, has supported her in her recovery from the trauma. The family finally settled in Walton-on-Thames. “That was the time that Elmbridge CAN really shouldered me. They looked after me personally, and they gave me a hand. They provided volunteers for both my daughters to help them with their studies and with integration. Then there were the maths and chemistry lessons for her son. It is clear that Hasina is a very strong woman who has spent nearly all her life helping others. And when she needed help, Elmbridge CAN was there for her. “I don’t have the words to thank Elmbridge CAN for the patience, the understanding, the solidarity, the love and the care that they have provided, not only for me and my family, but for the whole group of evacuees that was in the hotel.”

Information about managing your finances in the UK - covering benefits, council tax, assistance with costs related to children, and other sources of support. Finance This page provides information about managing your finances in the UK - covering benefits, council tax, assistance with costs related to children, and other sources of support. You may also qualify for a small emergency grant from Elmbridge CAN - read on for more details. Please note that most of the information below is only relevant if you have permission to remain in the UK. For information about the UK asylum system, including related financial support, see Right to Remain . UK Benefits System If you have access to public funds in the UK, including if you have refugee status or are here under the Homes for Ukraine scheme, and you are on a low income, you can get help from the benefits system. You can find information about how to apply for Universal Credit on this government website: Universal Credit . To get information about what help you might be entitled to, you can use a benefits calculator such as Tackling Financial Insecurity Together or Benefits Calculator . If you don't yet have a UK bank account: If a claimant does not have a bank account at the time they are making a new claim to Universal Credit and if there is no option to say they don't have a bank account, the following steps should be followed: during the new claim add 6 zeros (000000) for the sort code and 8 zeros (00000000) for the bank account number - this will need to be done 4 times to progress the claim. If you are receiving Universal Credit, it is very important to keep them informed of any changes of circumstance you have, such as a new address or a new job. Depending on your circumstances, you might be able to get short-term additional help with rental costs from Elmbridge Borough Council through a discretionary housing payment. Information is available on the Elmbridge Council website: Discretionary Housing Payment . Help with Council Tax Council tax is payable on all rented or privately owned houses in the UK. You can find details about how to set up an account on the Elmbridge Council website: Council Tax . Homes for Ukraine Scheme guests are entitled to a 50% discount on their council tax in Elmbridge - you need to let the Council know that you would like to apply for this. All those on low incomes and with recourse to public funds are also able to apply for a council tax discount via the council's website: Council Tax Support . There are also discounts available to all single adult households - you can apply for this via your online account with Elmbridge Borough Council. Additional Sources of Support You can find a list of organisations in Surrey which can help with the cost of living here: Cost of living support . Elmbridge CAN small grants These grants are available on a discretionary basis to forcibly displaced people who are living in Elmbridge and are registered with us. We generally prioritise people with no access to public funds, such as asylum seekers. Grants may be available where there is emergency hardship, or for short-term needs such as school uniform or ESOL class fees. We can also sometimes help with material items such as bikes, and laptops where these are needed for essential study or similar. Please get in touch on contact@elmbridgecan.org.uk if you would like to apply to this fund. Foodbank vouchers and other food help Foodbank vouchers are available via Elmbridge CAN to those in need of short-term help with food and essentials such as toiletries. Please get in touch or visit us at a hub for more information. There are also other local schemes in place to help individuals and families to get food cheaply or for free: The Surplus Market - is open every Saturday and Sunday 11.30 am to 1:00 pm to the entire community at Sunbury Cricket Club, TW16 5PS. Simply turn up, fill your bags and make a donation. The Elmbridge Eco Hub They are based in Walton, have a community fridge and often have free food available to collect, as well as providing other items and sources of support . You do not need a referral - just go along. See Elmbridge Eco Hub for more details . Broadband If you are on a low income you may be able to get cheaper broadband through a social tariff. See Ofcom Social tariffs: Cheaper broadband and phone packages for more details. For general information on how to save money in the UK see Money Saving Expert . Childcare and Costs Relating to Children Universal credit may pay some of your childcare costs when you go to work: Universal Credit childcare costs . Families on a low income may be entitled to free nursery places for two year olds. For more information see: Free education and childcare for 2-year-olds if you claim certain benefits . See Childcare Choices: 15 and 30 hours childcare for more information on government help with childcare costs (15 hours for children aged between nine months and two years, and an additional 15 hours for three and four year olds). Free school meals are available for all children in Reception to Year 2 in a state-maintained school. Free school meals are also available to children on certain qualifying benefits, see Apply for free school meals for how to apply. If your child receives free school meals, then they should also receive some free holiday camp days during the school holidays under the Holiday activities and food programme . Contact your school to ask about this, and speak to Elmbridge CAN if you have any problems. If you have no access to public funds your child may still be able to access free school meals - speak your school to ask, and get in touch with us if you have any problems. School uniforms If you are struggling with the cost of school uniforms, speak to your school in the first instance as they may be able to help you. If they are not able to, please let us know, as we may be able to support you or help you access other sources of support such as The Bridge in Walton or Stripey Stork . Please let us know if you are struggling financially, we may be able to help or refer you to other sources of support.

A story about students from Syria who Elmbridge CAN have supported Syrian students Ayram is 18 years old now, studying law at the University of Surrey in Guildford. It is a dream that once seemed impossible when she fled a burning Syrian refugee camp at the age of seven. Never far from her thoughts is Areej, her neighbour and best friend who never made it out of the camp. ‘Sometimes I feel like I am doing this for her,’ Ayram explains. ‘When we were together, we used to talk about schools because we had no education in the camps.” Ayram and her two sisters left their home in Damascus when the Syrian War became so intense in the city that their parents were left with no other option than finding a way out. ‘There was literally no choice for us,’ Ayram continues. ‘Originally, we thought it would be a few weeks of protest and everything would go back to normal. But people started dying in ground attacks around us and there were airstrikes and bombings, with buildings all around us collapsing. The family headed south and crossed the border into Jordan where they spent six weeks at the Zaatari Refugee Camp, which at one point was home to over 100,000 refugees. It was a brutal and overcrowded environment where nobody was safe. ‘The Syrian regime would send people to attack the camps. They would pretend to be refugees but then they would set fire to the camps. Our tent burnt but we managed to escape, as my dad was awake at the time and he got us all out. But Areej’s family next to us didn’t get out. It was a really hard thing to witness and I will never forget it.’ Mohammed, 19, and Ali, 18, are brothers from Kobani, close to Syria’s northern border with Turkey. The small city and its surrounding area came under attack from Islamic State in September 2014. The Siege of Kobani lasted for five months and had a devastating human impact, leading to over 300,000 Kurdish refugees being displaced to Turkey. Mohammed and Ali had left home with their mother and three other brothers in search of safety, several months before the IS attack. They joined their father in Erbil, Kurdistan, where he had found work in the construction industry. ‘It was emotional leaving our home, saying goodbye to our grandparents,’ Ali recalls. ‘We didn’t know if we’d see them again and now it’s been over 10 years since I’ve seen them.’ ‘We were lucky,’ Mohammed insists. ‘But all my cousins and their families struggled a lot. My grandparents still live in Kobani now. At the moment it is safe, but you can never really call it safe as you never know when something will start up again.’ Mohammed is studying accountancy and finance at Oxford Brookes University while Ali is taking a biomedical science degree at University of Westminster. Along with Ayram, they represent the successes of the Syrian resettlement programme and demonstrate what can be achieved with the right support network. Mohammed and Ali arrived in Surrey in August 2017 after spending three years in Kurdistan. After leaving Zaatari Refugee Camp, Ayram spent five years in Jordan, where her education suffered, before being resettled to the UK in March 2018. ‘We arrived at night and were so tired when we got here,’ Ayram says. ‘I remember falling asleep in the clothes I was wearing. I woke up the next day and looked out of the window and it had been snowing. I had never seen snow before. I just thought it would be like this a lot of the time, but it hasn’t snowed since!’ None of the new arrivals spoke English when they came to the country, but that soon changed. ‘When I first came here, I was doing a sort of sign language to socialise with people,’ Ayram adds. ‘Everyone was so nice, they wanted to help me understand. We used Google Translate sometimes. Everyone did their best to put me in a comfortable situation and that really helped. It made me think, “Okay, I’m not hated here”. I knew I could take my time to get it right, and within a year I could speak English.’ ‘When you are in a school with English people you catch on really quickly,’ Mohammed adds. ‘It was challenging being in a new country with new people but I’m quite a social person. I used to play every sport at school and then I played football out of school for Oxshott Royals as a left winger. I played with them for a few seasons and I met loads of people that way.’ ‘I have Elmbridge CAN to thank for all the help they gave us with homework,’ says Ali. ‘We were able to bring an adult translator in for the lessons at first. After school a volunteer called Carly helped me, tutoring me twice a week with chemistry and maths. Then Sue used to take us shopping because we didn't have a car, that was so helpful. They have so many volunteers who provide support.’ That assistance gave Ali the confidence to visit another school in Oxshott and give a charity talk to the other pupils about his journey from Syria, to Kurdistan and finally the UK. Education has opened up a new life to all three of them and that has not been something these young students have taken for granted. ‘Since I was little, I have always dreamed about going to university and having this amazing life’ Ayram continues. ‘When we went to Jordan, the Syrians there were not allowed to work so Mum and Dad could not continue their jobs. We had to survive off anything we could. Coming here, that whole dream of university returned. My dad has been able to work again too. I have always wanted to help people. Elmbridge CAN has played a big part in helping us so I want to give back to society and help. To be a human rights lawyer or an immigration lawyer would be great, to go around the world and help people. Some people can’t afford lawyers so I’d like to be able to help those who struggle. I can help in places where there is need, maybe even refugee camps one day.’ Ali hopes his degree will lead to a career in dentistry. He remembers his brothers having painful tooth extraction treatment without access to the right medical care before they came to the UK. Mohammed has always been good with numbers and is planning for a career as a chartered accountant in London. ‘At the beginning of uni when we had our ‘ice breakers’ chats and I told the other students I was from Syria they were surprised,’ Ayram reveals. ‘Some were saying, “Oh My God, what happened? Tell us your story.” Some people already knew quite a bit about what happened in Syria but others knew nothing at all. I like talking about it because it is part of my experience in life, and what happened drove me here.’ Ayram thinks back to her childhood conversations in the refugee camp and perhaps the biggest inspiration of all, her friend Areej. ‘We used to say, “We can go to school when we get out of here”. Education is my way to survive in this world. We dreamed about this, so I am doing this for me and for her.’

We support forcibly displaced people in the Surrey borough of Elmbridge and surrounding area About us We support forcibly displaced people in the Surrey borough of Elmbridge and surrounding area Every day, millions of people are forced to leave their homes due to conflict, persecution, or natural disasters. These individuals face unimaginable hardships - loss of home, separation from loved ones, and uncertainty about the future. Founded in 2016, at the height of the Syrian refugee crisis, Elmbridge CAN exists to welcome and support refugees who have found their way to the borough of Elmbridge. Our charity is committed to providing such people with practical help, dignity and hope as they rebuild their lives here, based on our common humanity. However, we recognise that this can't happen without a collaborative, cross-community effort. We facilitate this within the Borough of Elmbridge - bringing together volunteers, businesses, community groups, schools, other charities and the local authority. We are proud to stand in solidarity with forcibly displaced people and believe that collectively, the residents and neighbours of Elmbridge CAN make a difference. Our team Who we work with Impact report Stories Contact us Latest news Our aims 1. Improving lives in Elmbridge We provide small grants and a range of services which foster social inclusion and wellbeing for forcibly displaced people in the borough of Elmbridge and surrounding area. 2. Raising awareness Through our community outreach activity, we advance the education of the public in general about the issues relating to forcibly displaced people. Read more in our Constitution . Our support roadmap In all cases we are guided by our “support roadmap”, which illustrates the process from arrival to becoming a fully contributing, thriving member of the community. How ElmbridgeCAN began Elmbridge CAN came out of a meeting in a pub, and was set up in response to the Syrian refugee crisis of 2015. Our founder and co-director, Jeannie, tells our story. Find out more Volunteer with us We are always looking for keen volunteers, particularly those with relevant skills. Find out more Stay in touch Sign up for our newsletters to receive quarterly updates on our work. Find out more I am deeply grateful for every gesture: for taking the time to talk to me, for the clothes, for the support to continue my studies... All of this has been invaluable to me and has had a tremendous impact on my life. Thanks to you, I've been able to stay calm and move forward, even within the constraints of the asylum process, which often makes me feel limited. CM

As the war in Ukraine continues, there is still an urgent need for hosts for Ukrainians - including some who are already in Elmbridge. Become a host To date, over 2,000 Surrey residents have opened their homes to a Ukrainian family. As the war continues, there is still an urgent need for hosts for Ukrainians - including some who are already in Elmbridge but need to move on from their current accommodation. Could you or someone you know offer a safe place to stay? Hosting an individual or a family can be enormously rewarding and there is plenty of support available to both hosts and guests (including financial support from Elmbridge Borough Council). If you are considering hosting and would like an informal chat about how it works, please email us on contact@elmbridgecan.org.uk . You would get the chance to meet a prospective guest/s before making any commitment and would be supported through the process. Elmbridge CAN is not directly involved in hosting displaced people of other nationalities, but there are several organisations who specialise in this. See below some links to useful information for prospective hosts (of both Ukrainians and other nationalities). Useful links for prospective hosts Information on hosting Ukrainians for Elmbridge residents Information on hosting Ukrainians if you live elsewhere in Surrey This Surrey County Council guide has lots of useful information for new hosts or Ukrainian nationals who have recently arrived to live in Elmbridge, covering what you need to know in the first few days Hosting Good Practice Guide produced by NAACOM (The No Accommodation Network) Article on Tips for hosts Specialist hosting organisations RESET : a national organisation tasked with helping to match Ukrainians with UK hosts, as well as other work related to resettling forcibly displaced people, for example via the community sponsorship scheme Refugees At Home and Rooms for Refugees : both charities which connect those with a spare room in their home to forcibly displaced people (of any nationality) in need of somewhere to stay Hope at Home : a UK hosting charity specifically for survivors of modern slavery You can also see our Get help section to find out more about the help available from Elmbridge CAN. Tetiana’s and Olena's story “My family consider you part of our family,” Diane says… “we all knew at the beginning that certain things might go wrong but nothing was insoluble and we always talk things through” Read the full story Hosting a family has been so rewarding – from the joyous sight of Peppa Pig on my staircase when our own family ‘baby’ is doing A-Levels, to sharing experiences, food and culture and helping them learn English. Lesia

There are lots of ways to get involved and support our work. Get involved There are lots of ways you can get involved in our work, from hosting a family to volunteering Transforming the lives of refugees in Elmbridge requires teamwork. We need help from all kinds of organisations and individuals to make it happen – from businesses and schools, to charities and churches. There are lots of ways you can get involved in our work. Volunteer Become a host Donate Get informed Rent your property Newsletter sign up "Education is my way to survive" Imagine arriving to live in a new country with no knowledge of the language. A few years later, you are studying at university, with clear career goals. This is the story of Ali, Mohammed and Ayram. Read their story What's on Find out about our classes to learn English, opportunities to meet people and ways to access our support. Find out more Read our Impact Report We share our challenges and successes in supporting over 250 families from diverse countries including Syria, Afghanistan and Ukraine. Find out more I would like to express my gratitude to all members of your team for their help, understanding and support to people who find themselves in a difficult life situation, you find a way out of each seemingly insoluble problem... your work deserves respect and gratitude that are difficult to express in words. Iryna

Jay recounts how she and her family fled Afghanistan under persecution and were given a safe home in Elmbridge. Jay's story Persecuted in Afghanistan for their religion, Jay and her husband had to make the difficult choice to leave their birth country to protect their family. She had no idea that she would end up in the UK. Theirs is a story of a long journey with tragic loss along the way, yet ultimate sanctuary and integration into Elmbridge, where they finally feel safe.

Elmbridge CAN offers a range of free activities specifically designed for displaced people. What's on Elmbridge CAN offers a range of free activities specifically designed for displaced people. There are lots of other sports, social and cultural activities that you can participate in - many of them free of charge - in your local area. Elmbridge CAN activities Below you will find our normal term-time schedule. Classes English classes for all levels, with play helpers for children on Fridays. Tuesdays 10.00–11.30 St James Parish Centre, Weybridge KT13 8DN. Fridays 10.15-11.45 Walton Community Centre, Manor Road, Walton KT12 2PB. We sometimes run driving theory classes depending on demand - contact us for details. Drop-in hubs Come to meet others, practice your English or ask questions. Tuesdays 11.00-13.00 Weybridge Library, Church Street, Weybridge KT13 8DE. Fridays 11.00-12.30 Walton Community Centre, Manor Road, Walton KT12 2PB. St Nicholas Church, Summer Rd, Thames Ditton KT7 0QQ - by appointment only. St Andrews Church, Cobham KT11 3EJ - by appointment only. Teenagers Sports and social for displaced young people age 13-19. Thursdays 19.30-21.00 St George’s College, Weybridge KT15 2QS. Please contact us if your child would like to participate. Help with transport may be available. Other activities in the community Gym and swimming Running and walking Yoga Tennis For teenagers Cycling Cultural activities Gym and swimming Gym memberships, swimming and exercise classes are available at the XCel Leisure Complex and Hurst Pool . They offer a free 3-month membership for displaced people. After the initial 3 months, you can get a 20% discount on membership. There is a women-only swimming session on Saturdays 18.00-19.00 at Hurst Pool. Back to top Running and walking Parkrun is a free, community event where you can walk, jog or run 5 kilometres (or volunteer or spectate). It takes place every Saturday morning at 9.00 across multiple locations. Our Parks also offer free running and fitness classes in parks across the UK. Back to top Special group activities Elmbridge Borough Council Our local council runs different wellbeing activities, as well as specialist groups for resettled people. You can join in activites such as local walks, tennis, yoga and cricket. Find out more and get involved. Mary Frances Trust Mary Frances Trust is a charity which offers wellbeing activities, such as yoga and walking, community groups and courses throughout the year. Find out more about the Mary Frances Trust and how to register for their activities. Women's groups Some local groups meet and are a safe environment for women and children only. Multi-Connections group Holy Trinity Claygate Church, KT10 0JP Alternate Saturdays in term-time 11.00 -12.30 Email: pippacramer@htclaygate.org .uk Sisterhood group Wednesdays 12.30-14.30 St John's Church Walton, KT12 3JQ Yoga Yoga is more than just an exercise class. It has been proven to help with trauma symptoms. The local classes below offer a discount for displaced people (see also Mary Frances Trust above). Sport in Mind charity offers free yoga at the Xcel Leisure Centre on a Wednesday 12-1pm. You can sign up here . Yoga with Ruth in Weybridge Yoga with Florendia in Walton and Weybridge Yoga with Uzma in Cobham Back to top Tennis Displaced people in Elmbridge (and any Elmbridge residents in receipt of benefits) are eligible for a FREE tennis pass to use at any of the 12 sites operated by Parks Tennis in Elmbridge. Send an email to sign up: parkstennis@elmbridge.gov.uk . Back to top For teenagers There are a number of activities that are run especially for teens. Here are some of the local schemes - many of which are free of charge. Virtual youth space for Ukrainian kids: sessions run from 18.00 to 19.00 on the first and third Thursday of every month. For more information e-mail: ukrainiansupport@barnardos.org.uk . Football with Chelsea FC: free football training for boys and girls from age 11-17, in a variety of locations across Surrey. It is run by Premier League Kicks, funded by the Premier League through the Premier League Charitable Fund. Complete the form here (y o u can select a time and location). XCel Leisure Complex in Walton runs drop-in sessions for teens age 11-16. Contact them direct for more information. Claygate Youth and Community Hub provides free sessions for teens on Tuesdays 18.00-20.00 and Thursdays 19.00 to 21.00. They also offer youth sport sessions on Wednesdays from 18.00 to 19.30. See their website for full details. Foley Boxing Club for both boys and girls, is run by the Metropolitan Police at Imber Court, Molesey KT8 0BT. There is a charge of £5 per class, but ask for a concession if you cannot afford it. Please contact Lee Martin on 07957 829030 for more information and to book. Back to top Cycling We often get bikes donated and we can also teach people how to ride if required. Bikes are subject to availability. Please send an email to materials@elmbridgecan.org.uk to let us know your needs - age, height etc. Back to top Cultural activities Hampton Court Palace offers £1 tickets for eligible individuals. For more information and to book online visit their website . Many galleries and museums in London are free to visit. There are so many to choose from. Visit London has lots of ideas and suggestions for cheap days out. If you need help accessing any of the services on this page, then please get in touch. Back to top

Building a life in a new country can be challenging. We provide practical information, such as how to register with your local doctor, as well as other support which you or your family members might need. Health and wellbeing We recognise that building a life in a new country can be challenging. On this page you can find practical information, such as how to register with your local doctor, as well as other support which you or your family members might need. There are also some self-help resources which you may find useful. Doctors Dentist Pharmacy Mental health Help yourself Young people Therapy options Doctors Contact your doctor (GP) in the first instance for all medical issues. They will decide if you need to see a specialist and refer you for an appointment. In the UK you must register with your local NHS GP (National Health Service General Practitioner) practice as soon as possible. Do not wait until you are ill. Find your nearest doctor . If you are new to using the NHS (free National Health Service), start with this short guide: English version , Dari version *If you are an asylum seeker, with an active application or appeal, you are eligible and will need an HC2 card to access free care. This guide will help you understand our NHS services and entitlements for migrants. Back to top Dentist Dental health is important too. There is a shortage of free NHS dentists, so you should get on the waiting list for your local NHS dentist as soon as you can. Back to top Pharmacy In some cases, a pharmacist can help you. If you have common infections such as a sore throat, earache or infected insect bite, you can go to your local pharmacy and speak to the pharmacist for advice and medication. Alternatively you can call 111, which is a NHS service which will direct you to the best place to get help for your symptoms. Check here to see if your pharmacist can help. Back to top Mental health Problems sleeping, poor memory, lack of focus, anger, helplessness, low energy and flashbacks are some normal reactions to trauma. Know that you are not alone if you experience these. Contact your doctor for help. The first thing to do is make an appointment to see your GP. If you are feeling overwhelmed or suicidal or need to speak to someone immediately, there are people who can help. See below organisations offering 24/7 help, including some specifically for young people. Get help now Childline 24-hour confidential support up to age 19 PAPYRUS (9am-midnight) for young people under the age of 35 who are experiencing thoughts of suicide Back to top Help yourself Understanding trauma can really help - everyone responds in different ways. The charity Mind has some online resources which may help. Learn some practical tools to help feel better: Learn how to stop PTSD Nightmares with Dr Justin Havens https://www.youtube.com/watch?v=lv38dzpcxfA Also available in Arabic: تعلمْ كيفيةَ إيقافِ كوابيسِ اضطرابِ ما بعدَ الصدمةِ مع د.جاستن هيفينز and Ukrainian: Дізнайтеся, як зупинити кошмари посттравматичного стресового розладу здоктором Джастіном Хейвенсом YouTube Video -Coping with scary and distressing memories | UK Trauma Council Back to top Resources for young people and adults The UK Trauma Council has lots of useful information in different languages which may help. You can also watch their video . Trauma from war and conflict: what’s difficult and what helps? This is a useful document, written by and for young people, which explains the symptoms experienced after war and trauma and also what may help. Practical tools for young people Here’s a list of free apps especially for young people which may be of use: https://www.good-thinking.uk/free-apps-for/apps-young-people . Find out more about free activities locally - visit our What’s on page for some ideas. Back to top Therapy options In the UK it's generally accepted that most people can benefit from professional therapy at some point in their life. Here are some useful links and services. Some are free or offer a discount for displaced people. Refer yourself to free NHS Talking Therapy - CBT online, counsellors 1-2-1 face to face or zoom usually 6-8 sessions. Waterloo Community Counselling - based in London but also on Zoom and FREE for refugees and asylum seekers. Trauma Response Network - if you feel ready to address some past trauma, they offer EMDR therapy which can be very effective. Therapy is only offered in English with up to eight sessions online. The Counselling Partnership - is an independent local community charity, based in Walton. The Kingston Women’s Centre - offers women-only counselling. Ask Hanna offers counselling and wellbeing support in Ukrainian. Surrey County Council has provided a FREE membership for Ukrainians. Please email contact@elmbridgecan.org.uk for details. It’s Complicated - offers Ukrainian speaking therapists and counselling, in person and online. You can also find a private therapist. All qualified therapists should be in this Counselling Directory . Here’s a full list of support services on offer in the county of Surrey. Still not sure about therapy? This short video may help: Absolutely Not - and other thoughts you might have about mental health support . Back to top

Help and support for displaced people living in Elmbridge Get help کمک بگیرید احصل على المساعدة отримай допомогу What's on Employment Finance Children Housing Transport Health Volunteer

Following her flight from Saudi Arabia, Nadia spent seven months living in a small hotel room in Stevenage until she found a host in Elmbridge. Nadia's story There was a moment when, having just arrived in Hersham from Hertfordshire, Nadia wasn’t sure where her next meal was coming from. Following her flight from Saudi Arabia, the 25-year-old had just spent seven months living in a single hotel room in Stevenage and had finally found a host in Elmbridge. However, the host’s work meant there was very little to eat in the house and also, Nadia had mislaid her Home Office Application Registration Card which would have allowed her to claim £9 per week. Add to this that she wasn’t permitted to ask her host for cash (although the host did make a few good suggestions) and Nadia was getting desperate. Someone then suggested contacting Elmbridge CAN. Nadia emailed the charity pleading “I don’t have food, please help me”. “I was freaking out, I didn’t know what to do”, she says. It was at that point that Elmbridge CAN came into Nadia’s life. The next day Jeannie emailed stating that she’d very soon receive a large food box plus a £50 Tesco gift card. “Elmbridge CAN saved me” recalls Nadia. “It’s like when you are so terribly anxious and then suddenly everything gets better. I was showered with kindness. I cannot thank them enough.” There were more food boxes to follow. Another huge box turned up filled with vegetables, pasta and what Nadia calls “general goodness”. More recently Jeannie has been helping Nadia with her Home Office application. As an asylum seeker, Nadia is unable to work, yet she is offering her time free with local hospitality outlets in order to get experience while she is also studying in order to gain qualifications to move on to the next stage in her life. “I just felt Elmbridge CAN had my back” says Nadia. The new-found support meant that Nadia could plan her next move following her escape from the ultra-strict Middle Eastern country.